Network Nightmare - now Linksys WAG320N asking for a second network security key?!

Associate
Joined
8 Oct 2006
Posts
322
I am at my wits end trying to sort out our wireless network.

Our router is in the hall. Fortunately my bedroom's devices are connected to it via an ethernet hub, so no drama - but we have a brand new, top-of-the-range Dell upstairs which struggles to get a signal.

We upgraded first from our BT Homehub 1.5 to a Netgear DGND3300, which was awful. Even worse reception!

Today a Linksys WAG320N arrived. After setup there was no reception for a while, then suddenly it seemed to start working. Once I switched to a narrow (20Mhz) network gap we got good reception upstairs - as testified by two laptops and my phone. I also ran a wifi scanner to check and our neighbours are on bands 1-6, whilst we are on 11 - so all good.

However, the Dell could not even see the router. I heard its wireless card was weak, so installed a brand new 'high performance' Linksys networking card.

It can now see the network, but with WPA2-Personal the Dell has 0 bars reception and, therefore, seems likely to be prone to dropouts.

Curiously, switching to WPA-Personal improves the Dell's reception to 2 bars. I have switched repeatedly to check this anomaly.

However, when I try to connect the Dell on WPA-Personal, after filling in our network security key, it then opens a second, slightly smaller box asking again for our 'network security key' - and it is not accepted.

Both the laptops work fine with WPA-Personal and do not open a second box.

What can I do to improve things - and what could this second password be?!

Thank you!
 
I uninstalled anything with the word 'Dell' in it the day it arrived.

I seem to have secured a consistent 2 bars of reception through tweaking; increasing the height of the router; attaching the larger aerials from our old card - and, finally, alligning them horizontally. This last point (in repeated experiments) consistently increased download speeds at www.broadbandspeedchecker.co.uk from half a meg to around five meg!

The reception of our laptops in the same area as the PC is excellent, so the router appears to be stronger than the Netgear DGND3300. I suppose the PC being on the floor, with the aerials at the rear may explain why the signal for the desktop is poorer - but 2 bars is still enough.

If this performance is maintained, I will consider the job taken care of - particularly as the Linksys software seems so much better designed and well-featured than the Netgear.
 
Back
Top Bottom