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New 3070 TI arrived but looks opened and box was 'banged up'. Can someone help verify?

Discussion in 'Graphics Cards' started by mmacheerpuppy, 27 Jul 2021.

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  1. mmacheerpuppy

    Associate

    Joined: 27 Jul 2021

    Posts: 5

    Location: England

    Hi all

    Recently purchased a 3070 TI from Overclockers UK but the packaging came a bit banged up and the card seems to have something missing on the back, want to confirm if I need to be concerned about it? I am concerned that the box came looking 'opened' but it could have just been a QA check on their side. Can any 3070 TI owner help me? This is my first 'big card' purchase. I am concerned that someone has stolen a part of my GPU or it has come in a pre-owned condition (bought new from Overclockers)!

    This is my first purchase from Overclockers so want to know an 'opened box' (without the seal) is normal. The inside envelope containing the manual was opened too.

    https://imgur.com/a/P44K9mD
     
  2. RipGroove

    Wise Guy

    Joined: 15 Apr 2016

    Posts: 1,132

    I'd give OCUK a quick call, I've bought loads of new GPUs in the past and in fact the only place I ever received one that had been opened was actually OCUK, this was a few years back now. I've never had an opened one from any other retailer and I wouldy be happy if I did.
     
  3. Jay85

    Soldato

    Joined: 22 May 2010

    Posts: 7,004

    Doesn't look opened to me, you can tell when they've been opened the tape will leave residue and won't stick the same. I don't believe these boxes come plastic wrapped either.

    When you say something is missing from the back do you mean the Port covers for the display outputs?

    Need a better picture, the pics in the link don't show it at all.
     
  4. mmacheerpuppy

    Associate

    Joined: 27 Jul 2021

    Posts: 5

    Location: England

  5. Aegis

    Gangster

    Joined: 15 Sep 2009

    Posts: 273

    Location: London

  6. mmacheerpuppy

    Associate

    Joined: 27 Jul 2021

    Posts: 5

    Location: England

    Good to know thank you! A bit concerning the envelope was opened too. But the static bag/seal is on
     
  7. mmacheerpuppy

    Associate

    Joined: 27 Jul 2021

    Posts: 5

    Location: England

  8. Aegis

    Gangster

    Joined: 15 Sep 2009

    Posts: 273

    Location: London

    Enjoy your card! It's a beast! Make sure you use the support - they include it for a reason :D
     
  9. markthechef

    Gangster

    Joined: 9 Jan 2010

    Posts: 390

    As long as the bag is sealed it's all good
     
  10. JediFragger

    Caporegime

    Joined: 18 Oct 2002

    Posts: 25,482

    Location: y0 Mommas ***

    Epic ****ing troll.
     
  11. Ben Campbell

    Associate

    Joined: 20 May 2021

    Posts: 21

    Location: United Kingdom

    That is not a missing piece, it's a slot for if you want to mount a liquid cooling pump to the back of it, specifically it's an Intel style mount. Packaging looks sealed. Might be worth talking to OCUK if you're really worried about the packaging, but that's definitely not a missing piece. I imagine OC will ask you to try out the GPU to see if it works.
     
  12. TrojanWhore

    Wise Guy

    Joined: 13 Sep 2010

    Posts: 1,245

    Why on earth would you mount a pump to the back of it?! If you mean an all in one liquid cooler, please for the love of god don't do this, it would short the components and fry the card
     
  13. Ben Campbell

    Associate

    Joined: 20 May 2021

    Posts: 21

    Location: United Kingdom

    Is that not what that slot is for at the back? I don't have one on my card, but it looks exactly like an Intel mounting bracket for a CPU cooler. If that's not what it's for I apologise for misleading there.
     
  14. JediFragger

    Caporegime

    Joined: 18 Oct 2002

    Posts: 25,482

    Location: y0 Mommas ***

    [​IMG]
     
  15. Johnny Silverhand

    Gangster

    Joined: 24 Dec 2020

    Posts: 229

    Location: Sussex

    How much you payed? :D
     
  16. varkanoid

    Capodecina

    Joined: 31 Dec 2007

    Posts: 12,135

    Location: The TARDIS, Wakefield, UK

    Pass me some I can't see an issue either. Although £899 ! :eek: Thats the only issue I can see IMHO.
     
  17. muon

    Capodecina

    Joined: 8 Nov 2006

    Posts: 20,589

    Location: London

    Would you have covered the damage costs with such bizarre advice.

    I challenge you to find a single instance of someone mounting an AIO to the back of a graphics card. You literally made something random up on the spot.
     
  18. pp111

    Perma Banned

    Joined: 22 Oct 2018

    Posts: 2,467

    I didn't read the other comments. It looks just fine. The back is supposed to look like that. There is nothing missing and while the box may have been opened ( I can not tell whether it has or not but you say it looked like is has ) the card has not been removed from the conductive bag.

    Look at the third picture .. of the back.


    https://www.overclockers.co.uk/msi-...dr6x-pci-express-graphics-card-gx-37j-ms.html
     
  19. TrojanWhore

    Wise Guy

    Joined: 13 Sep 2010

    Posts: 1,245

    It's the mounting bracket for the included cooler on the card, it's there to maintain adequate pressure between the cooler and the GPU die so that it can efficiently transfer the heat to the cooler. You can get brackets to mount an all in one (asetek usually) cooler to the front of the card.

    The first such mount I was aware of was the NZXT G10: https://www.overclockers.co.uk/nzxt...fd4f5ea62b3-1627419630-0-gqNtZGzNAk2jcnBszRFi

    I get that it looks similar to the intel cooler mounting, but that's because it serves the same purpose (pressure). Many cards have back-plates that cover this area but will have something similar underneath, back-plates that leave that area exposed are a recent design choice that a lot of brands are using, it may be that leaving it open allows passive heat dissipation from the chips on the back of the card, but it won't be much!
     
  20. Bouton Aide

    Caporegime

    Joined: 9 Aug 2008

    Posts: 29,099

    Lmao hilarious !