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New laptop, much slower internet

Discussion in 'Networks & Internet Connectivity' started by commited, Dec 1, 2019.

  1. commited

    Soldato

    Joined: Oct 18, 2002

    Posts: 5,369

    Location: Dublin, Ireland

    Hi folks,

    Very odd one here - I have just set up a new laptop (Dell Precision with i5, 16GB ram etc so not poor spec) and have noticed the internet is painfully slow.

    I have run a speed test on my old laptop and this one 1 after the other:
    Old laptop: Ping: 101mbps Download speed: 210mbps, upload speed: 24mbps
    New laptop: Ping: 101mbps Download speed: 1.45mbps, upload speed: 24mbps

    Both have the same wifi setup etc. Any ideas on what is limiting the download speed?
     
  2. jsmoke

    Sgarrista

    Joined: Jun 17, 2012

    Posts: 9,137

    Drivers all updated ?
     
  3. Avalon

    Soldato

    Joined: Dec 29, 2002

    Posts: 5,640

    Sounds obvious, but as it’s a new laptop, did you check things like background updates weren’t downloading or your Sky box wasn’t grabbing some on demand content etc? Also what about the speedtest.net server, was that the same?
     
  4. sideways14a

    Wise Guy

    Joined: Aug 31, 2017

    Posts: 1,877

    Seen this before with virus / malware scanners and all that extra garbage that tends to come loaded on new builds.
    Get rid of anything "free" or awaiting payment activation.