new seagate 6tb drive health

metachi · 2 Dec 2017 at 00:25

used almost 2 days, and the health is already 67% why?
do i have a bad drive?

Rroff · 2 Dec 2017 at 00:30

Possibly a cable issue looks like something is causing read problems but no other sign of hardware issues.

bremen1874 · 2 Dec 2017 at 00:31

Run the manufacture's own diagnostic.

Rroff · 2 Dec 2017 at 00:32

bremen1874 said:
Run the manufacture's own diagnostic.

Yeah Seagate have some odd proprietary SMART fields which can throw 3rd party tools and/or not be picked up on.

metachi · 2 Dec 2017 at 00:32

should i just return it? manufacture's own diagnostic probably just a waste of time and will report nothing.

bremen1874 · 2 Dec 2017 at 00:40

The manufacture's own diagnostic is the most reliable tool.

If you believe (and understand) your chosen third-party diagnostic then do whatever will give you peace of mind.

metachi · 2 Dec 2017 at 17:02

Seagate diagnostic tool, reported no issue.

but should i need to worry about the 67% ?? my other year old external seagate is still around 90%.

bremen1874 · 2 Dec 2017 at 17:44

I personally wouldn't worry about it.

From the DxDiag webpage regarding raw values:-

Grayed hexadecimal number – if exact format and meaning of raw value is unknown or if it is completely useless for the end-user (contains some internal vendor-specific data)

So it's basically meaningless.

Every value in DxDiag (including the one you're concerned about) is flagged as OK. According to the support pages that means just what you'd think it would:-

There is no any problem with attribute – all is OK.

Any drive can die at any time so your data should be backed up anyway.

seagate_surfer · 4 Dec 2017 at 21:00

You could try switching out the cable and see if that changes things, or try it in a different port/different computer. Also, make sure in SeaTools that you're running the Long Generic test, because this is the one which scans all sectors of the drive, it takes awhile but the faster ones only choose sectors at random to test.

Here is the link to our Warranty Validation tool if you'd like to look into potential RMA information.

NeverWinter · 7 Dec 2017 at 16:03

Surely it's not 46°C?

Rroff · 7 Dec 2017 at 16:05

NeverWinter said:
Surely it's not 46°C?

If he took the screen shot relatively soon after writing a lot of data to it possibly - shows 7.2TB LBAs but could be pre-testing not sure if its zeroed or counted.