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*** Nexus 10 Tablet ***

Discussion in 'Mobile Phones & Tablets' started by Spit, 26 Oct 2012.

  1. julianhj

    Hitman

    Joined: 27 Aug 2004

    Posts: 936

    Location: UK

    Brilliant. New RMA enroute for device 2 - thank you PIKe for saving me from more grief!

    Device 3 due for delivery today (Google Support have no knowledge!) and a link to device 4 will be with me sometime today. What a PITA. Considering refusing to take device 3, not ordering device 4 and sending back device 2 as planned.

    I've been using iPlayer this morning to get a feel for the backlight bleed issue. I'm now more inclined to agree with those that said it's not too bad. It's still noticeable, but only when I pay attention to it.
     
  2. jonney_joop

    Gangster

    Joined: 5 Nov 2012

    Posts: 405

    It seems this device has soo many issues and maybe best to avoid? how can people be on there 3rd or 4th device already?

    Something terribly wrong with these devices it seems?
     
  3. Simian

    Sgarrista

    Joined: 19 Oct 2002

    Posts: 8,071

    Location: Swindoniantown

    And Someone over in the Nexus4 thread is saying Samsung use High Quality components and their Build quality is second to none!!.. Hmmmm ;)
     
  4. tom_e

    Man of Honour

    Joined: 26 Dec 2003

    Posts: 28,043

    Location: Shropshire

    To be fair Asus had exactly the same sort of problems, so it seems more to do with it being a Nexus device built on the cheap and rushed out the door by google.
     
  5. PiKe

    Caporegime

    Joined: 18 Oct 2002

    Posts: 25,247

    Location: Lake District

    Definitely rushed out, where is the pogo charger and official case Google?
     
  6. sampo

    Gangster

    Joined: 15 Oct 2006

    Posts: 268

    Well I've just had my second N10 delivered, again suffering bad backlight bleed. Visible on min brightness and very noticeable when compared to an iPad for example. Also, the device is covered in finger marks and has clearly been handled. The first one had my account details preloaded so I could believe their explanation of having to open it to do this (benefit of the doubt etc.). However, the replacement device had no details preloaded so why had it been opened? I'm beginning to get the impression that they are simply reshipping devices RMA'd for dodgy screens in the hope that it will be received by a less fussy customer. Have requested a refund, will try again in a few months if they sort out the QC issues. Never before have I received two 'new' devices that have clearly been opened and handled (and not even carefully) prior to delivery. Not good.
     
  7. SS-89

    Sgarrista

    Joined: 13 May 2007

    Posts: 8,153

    Location: London

    A lot of people believe this to be the case. Quite a few of us received replacement units that had broken seals and fingerprints on the screens. In fact my replacement was worse than the original I received in terms of screen uniformity and bleed (noticeable yellow tinge).
     
  8. sampo

    Gangster

    Joined: 15 Oct 2006

    Posts: 268

    Yeah, I can see why. I'm not normally fussy and I've never returned anything before for shoddy quality. However, I am simply not prepared to pay for a new device and be sent something that looks worse than a manufacturers refurb and has a screen that should not have passed QC. It's a shame because I'm sure the N10 is a great device at heart.
     
  9. julianhj

    Hitman

    Joined: 27 Aug 2004

    Posts: 936

    Location: UK

    Well, my third Google delivery just turned up - not a third device, but a plastic bag. Quite why I needed to sign for a plastic bag I have no idea. Considering that the second device was sent with a return bag and all the right RMA paperwork, I really do wonder what they're playing at.

    At least I can go to work on time now. Still waiting for a link to a third purchase order. Seriously considering not bothering given that the device is officially sold out, I need to give the gift in eleven days and I'll also waste time waiting for TNT to collect whatever goes back. I'm certain the second device is just someone else's RMA. The box was damaged and the seals broken.

    Jeez, I can see why people just go and buy Apple. It's really, really tempting...
     
  10. SS-89

    Sgarrista

    Joined: 13 May 2007

    Posts: 8,153

    Location: London

    Apple QC isn't amazing but due to their stores (if you live close enough to one) and customer service, returns are a lot less painful. Went through 4 Iphone 4's before I got a working one but each replacement was easy. In addition my macbook pro arrived with a small dent, replacement took two days and they took away my old one at the same time and gave me a £70 refund.

    I'm going away from android and getting an acer Iconia w700 when they come back into stock. Full windows experience with that much power is something I want to try. More costly but then the specs are more akin to a laptop than a tablet.
     
  11. sb89

    Gangster

    Joined: 24 May 2011

    Posts: 252

    Really want this to come back in stock but getting a bit worried about the amount of problems people are having.

    Main reason for wanting a tablet is too watch videos when commuting and this tablet seems like the best choice.
     
  12. thecremeegg

    Sgarrista

    Joined: 13 Oct 2006

    Posts: 8,150

    Location: Surrey

    It really is appalling that they aren't in stock this long after release, Google are idiots :(
     
  13. PiKe

    Caporegime

    Joined: 18 Oct 2002

    Posts: 25,247

    Location: Lake District

    It appears Google have refunded me for my tablet, which is very odd as I have actually kept one.
     
  14. kona786

    Capodecina

    Joined: 25 Jun 2007

    Posts: 18,386

    Location: Downtown


    SUPER-WIN!
     
  15. Cosimo

    Man of Honour

    Joined: 9 Jan 2007

    Posts: 163,799

    Location: Londinium

    They will have added a refunded entry in wallet if that is the case.
     
  16. PiKe

    Caporegime

    Joined: 18 Oct 2002

    Posts: 25,247

    Location: Lake District

    Google wallet says:

    5 Dec
    You were refunded for £328.99.
    Reason: Other (describe below)
    Comments from Google Commerce Ltd: "return to sender"

    Probably find they will charge me for the replacement once the return period lapses.
     
    Last edited: 14 Dec 2012
  17. Cosimo

    Man of Honour

    Joined: 9 Jan 2007

    Posts: 163,799

    Location: Londinium

    I expect so but you never know your luck. :D
     
  18. PermaChanged

    Mobster

    Joined: 19 Jan 2006

    Posts: 4,118

    Has anyone had a their purchase dispatched recently as opposed to an RMA replacement?

    I ordered mine on November 20th and I'm still awaiting dispatch.
     
  19. Lighters

    Wise Guy

    Joined: 11 Jun 2006

    Posts: 1,529

    so glad I didnt replace mine for the tiny backlight bleed now - its only noticable when looking for it at 100% but hearing how people are still getting units worse than the faulty ones they sent back sounds horrible.
     
  20. MORE SPEED

    Mobster

    Joined: 15 Nov 2008

    Posts: 2,521

    Location: Reading

    Another replacement another return, tempted to wait a bit with this one and go for a replacement when hopefully they've got stock levels sorted a bit.