No signal to TV from pni rtx 2080ti

Costinel · 11 Jan 2019 at 17:47

Hi all,
I went today home in my break so happy that they fixed the internet. And:

When I swich on my pc no signal on TV.

What I have tried:
1- take out bios battery - no luck
2- change HDMI port from TV and did not work
3 - tried another hdmi cable and no luck

TV model 70'' 6950PLA
System information:
Gigabyte z370 HD3
Intel 8700k
1 X 16gb of ram team group night hawk 3200
Pni rtx 2080ti
Corsair 1000x

I will be home later and I don't know what to try.
I can hear the pc working and all coolers and the graphics card cooler is working but not signal to TV.

Any suggestions?

Thank you in advance.

LuckyBenski · 11 Jan 2019 at 18:27

Do you have a monitor? If so, what does it connect via? If possible connect both at the same time and see what Windows says about detected displays.

Does the TV say it has signal when the PC is on?

Are you seeing drive activity via LEDs on the PC? Any spinning disk see noise if you have HDDs? Any BIOS beeps if you have a speaker?

Costinel · 11 Jan 2019 at 18:36

Hi
I don't have a monitor unfortunately.
TV say has no signal.
Was working with no problems even last night I was playing and all good.
It says it doesn't recognize any cable connection when I turn the pc on.
The sound of pc is like normal when is booting and all LEDs working.
Booting drive is Samsung 970 evo or something like this 256gb, and an ssd 960 500, and HDD for the rest of things.

I was thinking when I get home to try the onboard GPU to see if is booting and maybe is the rtx fault.

LuckyBenski · 11 Jan 2019 at 19:42

Definitely a good move. Try it with without the card installed.

Costinel · 11 Jan 2019 at 19:45

Cheers
Come back as soon I can try.

Costinel · 11 Jan 2019 at 22:25

So just arrived home.
Took out the graphics card and tried with igpu only and the same no signal to TV.

I really don't know what to do.

All components are under warranty but I just want to figure out what is the problem.

Anu other suggestions?

LuckyBenski · 12 Jan 2019 at 00:50

Can you tell if the PC is actually POSTing and booting to Windows? Flickering HDD lights and seek noise will signify this. If you switch on, wait a few minutes, then tap the power button on the PC it will usually sleep or shutdown if it's working normally. If it's booting normally it's probably a cable issue.

If that fails, try reseating all power cables and RAM, then try with just one RAM stick at a time. Unplug all peripherals too. Just keyboard.

Costinel · 12 Jan 2019 at 08:10

It's sounds that is working. All lights working and by sound. All fans spinning.
I have just 1x 16 GB stick of ram installed.
I will try to different slot.

Costinel · 12 Jan 2019 at 08:23

I tried different slot for ram.
Still not working.
I have to call someone next week to have a look.
Is annoying is seems all to work but just not signal.

ANDARIAL · 12 Jan 2019 at 08:40

Beg.borrow a different display?monitor to try would be my suggestion

Costinel · 12 Jan 2019 at 08:44

I understand but I don't have from where unfortunately.
My nintendo switch is working without any issues on all hdmi from TV.
TV is one week old.
I am booking now a repair service from a local company.
I know maybe I shouldn't but I'm to upset right now

Costinel · 12 Jan 2019 at 14:06

So engineer come.
He tried on a small monitor and we could see that is booting but also after 2 seconds gone again with no signal.
He took the pc to check all components.
He thinks is more software.
Anyway he will come back to me today or tomorrow.

ANDARIAL · 12 Jan 2019 at 14:17

He should have tried booting to safe mode,bypassing all drivers/software then
Hope you get it sorted without too much trouble

Costinel · 12 Jan 2019 at 14:20

If he would have sorted in that moment he would have charged me just £20.
If he will sort it today/tomorrow he will charge £60.

Anyway hope he will find out what is the problem.

Costinel · 16 Jan 2019 at 12:51

So the engineer just called and told today just from the sudden is working.
He said he checked all components separate and did not found any problems.
He made a test
PassMark and score is 5959.3, I don't know if its a good score or not..
Anyway I was thinking when will bring the pc back to reinstall the windows, see if any bios updates.
He said not to be an intermittent problem or something like this.

Any suggestions?