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Noblechairs Hero - Broken Recline

Discussion in 'Gaming Chairs' started by Figo, 28 Sep 2021.

  1. Figo

    Gangster

    Joined: 19 Sep 2016

    Posts: 343

    Location: Jensen's Leather Jacket

    Afternoon all, bought a Noblechairs Hero from OCUK 18 months ago and started to get a few problems with it and wondered if anyone had had similar issues and been able to resolve it. I know that NC has a 2 year warranty but obviously I wanna try get to the bottom of the problem first before going that route.

    The problem I'm having is with the recline function - or rather it reclining without using the handle.

    Normal operation is simply pull the handle (there are various what feels like teeth to allow you to incrementally recline the back) and release it when your backrest is at the desired angle.

    [​IMG]

    Now though if I lean back - without putting two much force on it -i.e normal use, it will often click back 2 or 3 notches without even touching the handle.

    It's not like I'm too big for the Hero as it's rated for 150kg and I'm around 83kg and to be honest it's not like it's been adjusted every day - it's my daily driver and once it was setup right there hasn't been many occasions where i've felt the need to change the angle.

    There has always been the expected 1-2mm rock on the chair back since day one so I dunno if that gap has been enough to wear something down over the last 18 months or if it's something else.

    Any help or ideas would be greatly appreciated.
     
  2. Webzta

    Wise Guy

    Joined: 19 Dec 2005

    Posts: 1,235

    Contact them they will sort.

    My epic is really old now and has no issues still.
     
  3. Figo

    Gangster

    Joined: 19 Sep 2016

    Posts: 343

    Location: Jensen's Leather Jacket

    Cheers, raised it in the technical supoprt forum. will see where it goes from here
     
  4. fiveub

    Commissario

    Joined: 12 Apr 2008

    Posts: 49,041

    Location: OcUK HQ

    As the chair is in warranty, Overclockers UK will replace the mechanical base for you to fix this issue. :)
     
  5. Figo

    Gangster

    Joined: 19 Sep 2016

    Posts: 343

    Location: Jensen's Leather Jacket

    Perfect :) Thanks for the input