On the off chance, I popped into Trainer BMW earlier to enquire about getting a service done seeing as it was due. I sat down with a very knowledgeable lady and decided to have the brake fluid and microfilters changed at the same time.
I had previously rung around getting quotes for doing the oil change and they were all around the £150 mark but couldn't tell me which oil they would use. I was quite surprised to be given a bill for £300 in which they also fixed the seat control, which had become a bit loose and the button on the drink holder was replaced too (had split)
What impressed me was the speed of service (90 minutes) and the comfortable waiting area. They had gone the whole hog with free tea/coffee/oj etc with biscuits, sky and newspapers. It was like being in a posh hotel with the leather sofas.
Anyway, just thought I would share. There was no uncomfortable pressure from sales people, just finding out if they could do anything for us while we were waiting.
I had previously rung around getting quotes for doing the oil change and they were all around the £150 mark but couldn't tell me which oil they would use. I was quite surprised to be given a bill for £300 in which they also fixed the seat control, which had become a bit loose and the button on the drink holder was replaced too (had split)
What impressed me was the speed of service (90 minutes) and the comfortable waiting area. They had gone the whole hog with free tea/coffee/oj etc with biscuits, sky and newspapers. It was like being in a posh hotel with the leather sofas.
Anyway, just thought I would share. There was no uncomfortable pressure from sales people, just finding out if they could do anything for us while we were waiting.