18/02/20 - Thread necro, go to post 96 if you've not read all this before
https://forums.overclockers.co.uk/posts/33362552/
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Sorry for the wall of text but unsure what to do.
We sold my wife's car to a friend/colleague at work a few weeks ago. She works in my office and had overheard a month or so prior that we'd be selling her car before my wife had her baby.
I mentioned it again to her at work, mentioned a price we'd be willing to accept due to convenience of not having to list on autotrader and that we've known each other so long through work. So two weeks ago, the ladies own car has a catastrophic breakdown in the morning, in the afternoon we get a knock at the door and she came over with her boyfriend, they look around our car, test drive it, we have a chat and they go home. I get a message a few hours later saying they will take the car.
Next day they come to get the car. They commented that there was a weird whine from the engine, we said we'd noticed it too, it's been present since we bought the car in October 2015, the dealer we bought it from said it was because it's chain driven. I'm not mechanically minded so took his word for it. Her boyfriend said that sounded right and the sound would probably go away when it warmed up, the lady said her mums car was the same. The sound has been there constantly since we've had it, it's been through two MOT's and two jobs in our regular garage and never been commented on.
A few days after she bought it, she asked me for a receipt for the car, don't think twice about it, print a template up from the AA website and give it to her.
Fast forward to yesterday, she comes to me at work, says it's been inspected at a dealership and they've advised the noise present is possibly the gearbox input bearing. She says what do I want to do, give her a refund and take the car back or pay for the repair. Dealership has told her worst case, it could be a 1000 pound job. I'm shocked, unsure what to say, honestly didn't know it was a major problem. She said she's also got a witness statement from someone at work stating my wife knew about the noise and wanted the car sold before it became a problem. (my wife and I work in the same company). Speak to my wife, she said someone moaned about her whining fanbelt a few weeks before, something we had fixed before we sold the car. Definite case of crossed wires here.
So just had a letter through the door from her, along with the dealer report from yesterday. The letter basically states what i've just said, quotes sale of goods act that she's within her 14 days and the vehicle is unfit for purpose. She's given us 14 days to respond in writing or she will take legal action.
Part of me wants to be stubborn, we were honest about the car, i'm sorry for her that it turns out there is a bigger issue but had we known about it, we would never have sold it. Also if the car wasn't safe, I wouldn't have been or even letting my pregnant wife drive it. Additionally if I knew there was an issue, why would I sell it to someone I see daily in my own office at work but i'm getting off point.
The other part of me that considers her a friend wonders if I should be flexible here, try and meet her in the middle somehow, pay something towards the repair. Trouble is we used the money from the car to pay our council tax bill and don't have any spare cash, would genuinely struggle to help her.
So, don't know what to do, guess I should be getting legal advice, just wondered if anyone here has been through anything similar before I progress this on Monday.
tl;dr...sold a car, had a problem we didn't know about, buyer wants money back and return of the car.
https://forums.overclockers.co.uk/posts/33362552/
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Sorry for the wall of text but unsure what to do.
We sold my wife's car to a friend/colleague at work a few weeks ago. She works in my office and had overheard a month or so prior that we'd be selling her car before my wife had her baby.
I mentioned it again to her at work, mentioned a price we'd be willing to accept due to convenience of not having to list on autotrader and that we've known each other so long through work. So two weeks ago, the ladies own car has a catastrophic breakdown in the morning, in the afternoon we get a knock at the door and she came over with her boyfriend, they look around our car, test drive it, we have a chat and they go home. I get a message a few hours later saying they will take the car.
Next day they come to get the car. They commented that there was a weird whine from the engine, we said we'd noticed it too, it's been present since we bought the car in October 2015, the dealer we bought it from said it was because it's chain driven. I'm not mechanically minded so took his word for it. Her boyfriend said that sounded right and the sound would probably go away when it warmed up, the lady said her mums car was the same. The sound has been there constantly since we've had it, it's been through two MOT's and two jobs in our regular garage and never been commented on.
A few days after she bought it, she asked me for a receipt for the car, don't think twice about it, print a template up from the AA website and give it to her.
Fast forward to yesterday, she comes to me at work, says it's been inspected at a dealership and they've advised the noise present is possibly the gearbox input bearing. She says what do I want to do, give her a refund and take the car back or pay for the repair. Dealership has told her worst case, it could be a 1000 pound job. I'm shocked, unsure what to say, honestly didn't know it was a major problem. She said she's also got a witness statement from someone at work stating my wife knew about the noise and wanted the car sold before it became a problem. (my wife and I work in the same company). Speak to my wife, she said someone moaned about her whining fanbelt a few weeks before, something we had fixed before we sold the car. Definite case of crossed wires here.
So just had a letter through the door from her, along with the dealer report from yesterday. The letter basically states what i've just said, quotes sale of goods act that she's within her 14 days and the vehicle is unfit for purpose. She's given us 14 days to respond in writing or she will take legal action.
Part of me wants to be stubborn, we were honest about the car, i'm sorry for her that it turns out there is a bigger issue but had we known about it, we would never have sold it. Also if the car wasn't safe, I wouldn't have been or even letting my pregnant wife drive it. Additionally if I knew there was an issue, why would I sell it to someone I see daily in my own office at work but i'm getting off point.
The other part of me that considers her a friend wonders if I should be flexible here, try and meet her in the middle somehow, pay something towards the repair. Trouble is we used the money from the car to pay our council tax bill and don't have any spare cash, would genuinely struggle to help her.
So, don't know what to do, guess I should be getting legal advice, just wondered if anyone here has been through anything similar before I progress this on Monday.
tl;dr...sold a car, had a problem we didn't know about, buyer wants money back and return of the car.
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