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Now HD warranty changes coming ???

Discussion in 'Storage Drives' started by Heliospherez, Dec 16, 2011.

  1. Heliospherez


    Joined: Jan 3, 2004

    Posts: 3,490

    Location: At Home

    Has anyone noticed that WD yesterday announced a reduction in it's warranty period for Caviar & Scorpio drives from 3 to 2 years (from Jan 1st) - Scorpio Black remains 5 years.

    Now funnily enough, today Seagate have just announced the following (effective from 31st of Dec to authorised distributors) - Some Barracuda and Momentus warrantys reduced to 1 Year ????

    Drives affected by new warranty changes....

    - Constellation 2 and ES.2 drives - 3 years
    - Barracuda and Barracuda Green 3.5-inch drives - 1 year
    - Barracuda XT - 3 years
    - Momentus 2.5-inch (5400 and 7200rpm) - 1 year
    - Momentus XT - 3 years
    - SV35 Series - Video Surveillance -2 years
    - Pipeline HD Mini, Pipeline HD - 2 years

    Reducing a warranty to a year is pretty dire to be honest and considering the price increases recently & the fact that most people are trying to make every material possession last as long as possible these days. What the heck are they playing at ?


    Last edited: Dec 16, 2011
  2. Bradley8988

    Wise Guy

    Joined: Jan 19, 2008

    Posts: 2,180

    Location: Sunny Wales.

    Trying to save some money?
  3. lurkio


    Joined: May 20, 2010

    Posts: 2,950

    Location: World

    w anchors :(
  4. BigAndy87


    Joined: Feb 14, 2011

    Posts: 524

    Location: Scotland

    stinks of cartel behaviour, both annoncing same thing near enough short time apart. wont be surprised when Hitachi annoce same.
  5. Hyburnate


    Joined: Jul 29, 2011

    Posts: 14,187

    Location: NN4

    Does someone know when the drives will go back down? I remember when you could buy a 500GB HDD for around £35
  6. Commala


    Joined: Dec 14, 2011

    Posts: 120

    This is surely a stupidly short-sighted move from the point of view of perceived brand quality. If I am going to spend (currently) upwards of £130 for a large storage drive I wouldn't feel too secure putting irreplaceable items (family photos, home movies, work documents) on a drive that the manufacturer will only stand over for one year.

    Of course, as I'm sure they know, where else will we get our drives considering WD and Seagate are cornering the market? And isn't there an EU directive that allows electronic goods a warranty of at least 2 years, or is that only with the point of sale?
  7. panyan


    Joined: Mar 13, 2011

    Posts: 7,522

    Location: Bada Bing

    i bought a 1tb caviar green for my parents build in july for £37 on special offer!
  8. always4lora

    Wise Guy

    Joined: May 14, 2007

    Posts: 2,148

    Annoying for them to lower it, if there product is good and likely to last a long time then give it a decent warranty.
  9. kmetek


    Joined: Jul 19, 2008

    Posts: 5,279

    bad bad decision!
  10. Justintime


    Joined: Jul 24, 2006

    Posts: 8,594

    Location: Edmonton, London, UK

    We'll be switching brands at work due to this and finding a better manufacturer, my bloody decision. I remember using samsung alot back in the day when all otheres were cutting their warranties, and they were very reliable. Usually only about 40-50 in a year, not even a drop in the ocean but i'm doing my part :p
  11. Surveyor


    Joined: Sep 5, 2010

    Posts: 21,188

    Location: Somewhere

    Remember that Seagate are buying Samsung's HDD division and WD are buying Hitachi's HDD division.
  12. Justintime


    Joined: Jul 24, 2006

    Posts: 8,594

    Location: Edmonton, London, UK

    lol! Oh well.. guess we're getting shafted no matter what eh?
  13. hominid

    Wise Guy

    Joined: Nov 22, 2002

    Posts: 1,810

    Location: South UK

    I think I'll wait it out until 2TB drives are back to £65 or less to make my next purchase as this reduced warrantee is actual reduced value for me. Infact I'd go as far to say that drives that were worth ~£65 before are now worth ~£50 taking into account the reduction in warrantee.

    They can't have it both ways, higher ASP's and lower warrantees - it stinks a bit TBH.
  14. opstrat


    Joined: Aug 26, 2010

    Posts: 3,317

    Location: glasgow

    how are companies handelling rma/warenty with the lack of stock?
  15. Surveyor


    Joined: Sep 5, 2010

    Posts: 21,188

    Location: Somewhere

    You'd hope they'd always have some stock put aside for this purpose.
  16. bhavv


    Joined: Nov 14, 2009

    Posts: 13,645

    Time to snap up a £500 Crucial M4 512 Gb or two? :p
  17. Prazynothh


    Joined: Dec 12, 2011

    Posts: 11

    It's not a very good news to hear from you guys as my Seagate 150gb hard disk got exchanged recently by them after 3 years of complete usage. Now if I purchase a new one they are not offering 4 years warranty. :(