On Office 365? Throw your dial-in conference provider away!

Man of Honour
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18 Oct 2002
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Well, sort of maybe.

PSTN dial-in is now in public preview, though you need to apply for it:

https://www.skypepreview.com/

Make sure you're a tenant admin. I guess this will eventually be a paid-for option but who knows, it might just be rolled in with enterprise plans.

Once activated you need to give licenses to your users, and then set them up as having access to a dial-in conference provider in the usual way, except you pick Microsoft as your provider and not BT, AT&T etc. That user gets an email inviting them to the service, and any Skype (Lync) meetings they create in Outlook have the dial-in numbers added automagically.

There's different country options for access codes, and the service doesn't brand itself as Skype, it just says "welcome to the conference", which is nice. Kicking participants out the meeting drops the call.

I've applied for my tiny little org after hearing good things. Conference calling is one of those things that you don't really use unless you have it, and then if it's a PITA to set up, nobody uses. This is probably the simplest way I've seen of handling it.
 
Well that's excellent news. We're spending a significant amount of money on conference calls and have different providers in different businesses and countries. This seems like a perfect opportunity to standardise.
 
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