Dixons (I know it's a comptetitor, but not in the context of this thread).
I bought a camera for the GF in Dec 2009 from Dixons. I had to think long and hard about where I actually bought it from, but thankfully, I knew roughly when and the search powers of OcUK and my Internet Banking history resolved the vendor name.
I bought it from Dixons on 1st December 2009, however, if I try to log on to Dixons website, it says my password/username is incorrect. If I try to "remember password" it says my email address is not recognised. I only have the one (that I use for online purchases).
Reason I need it, is because I am claiming for the camera on travel insurance and they need to see proof of purchase. I don't or can't find the original receipt.
Is it common for online shops to delete account history if not used for a long time? What else can I do to proove PoP. I can show my bank statement but all that shows is that I spent £x amount at Dixons on the 1st December 2009
I bought a camera for the GF in Dec 2009 from Dixons. I had to think long and hard about where I actually bought it from, but thankfully, I knew roughly when and the search powers of OcUK and my Internet Banking history resolved the vendor name.
I bought it from Dixons on 1st December 2009, however, if I try to log on to Dixons website, it says my password/username is incorrect. If I try to "remember password" it says my email address is not recognised. I only have the one (that I use for online purchases).
Reason I need it, is because I am claiming for the camera on travel insurance and they need to see proof of purchase. I don't or can't find the original receipt.
Is it common for online shops to delete account history if not used for a long time? What else can I do to proove PoP. I can show my bank statement but all that shows is that I spent £x amount at Dixons on the 1st December 2009