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Opening discord is making my PSU click

Discussion in 'Power Supplies' started by bilboslaggin, Jun 27, 2018.

  1. bilboslaggin

    Associate

    Joined: Jun 19, 2018

    Posts: 11

    https://www.youtube.com/watch?v=43VDRUa_YPc As you can see from the video when I open up discord it is causing my psu to make this strange clicking sound. The pc is only a week old, and I want to know if this is worth sending back for repair, as this is the last thing I was expecting to happen. Especially when I am only opening discord. The PSU is a EVGA supernova 650 g3.
     
  2. Hotwired

    Soldato

    Joined: Aug 17, 2009

    Posts: 6,130

    Does it by any chance make no clicking at all if you're running a game before opening discord.

    I'm taking a guess that it's doing nothing much and sitting in passive mode then what Discord gets up to spikes power enough to very briefly make the PSU think it's time to switch on the fan... hence the clicky noise as it goes to turn on the fan then immediately turns it off again because the power draw fell off.
     
  3. bilboslaggin

    Associate

    Joined: Jun 19, 2018

    Posts: 11

    Normally during a game or booting any game etc you never hear it at all, just the normal fans running. But discord didn't do this until today. Don't wanna go through the hassle of returning my system for this one issue tho, but don't want it breaking at the same time
     
  4. bilboslaggin

    Associate

    Joined: Jun 19, 2018

    Posts: 11

    And it does this every time it starts. I have it set to open when the pc is booted and still does it before any games are open
     
  5. Hotwired

    Soldato

    Joined: Aug 17, 2009

    Posts: 6,130

    Thing is, your PSU has no idea what programs you are running, all it sees is your computer wanting more or less power and that's all it ever needs to know.

    That PSU has a semi passive mode which means no fan is on when the computer is only using a small amount of power. It will turn on the fan when the computer wants more power and turn it off again when not needed.

    I believe the way the psu is designed means that every time the fan is turned on or off, it will click.

    If you close discord, get a graphically heavy game running and then open discord I suspect you won't hear anything because the fan should already be turned on.

    If that is what happens then I would say it's simply discord pulling just enough power during start up to briefly trigger the psu out of passive move and into turning the fan on, then off again because it stops using the cpu so much after its fully started.
     
  6. bilboslaggin

    Associate

    Joined: Jun 19, 2018

    Posts: 11

    I understand what you mean but the problem I'm having is that it never used to do it, and I've had it installed since day 1. I just tried running pubg and not a single sound. I then ran discord while pubg was on and the click was there. So it's not the fan turning on or off. Like I said I've had this for 6 days so it seems like the power supply may already be getting faulty if simply opening discord makes that sound.
     
  7. bilboslaggin

    Associate

    Joined: Jun 19, 2018

    Posts: 11

    I'm going to call oc one they open at 8 30. Hopefully they will know what the issue is, if not it will be a case of having to send it back for a fix
     
  8. Zefan

    Don

    Joined: Jan 15, 2006

    Posts: 28,532

    Location: Tosche Station

    Does this happen when you have no headset plugged in? I'm thinking along the lines of one of your ports possibly having an earth issue. Its a reach but it might help you narrow stuff down a little.
     
  9. bilboslaggin

    Associate

    Joined: Jun 19, 2018

    Posts: 11

    Tried removing usbs and trying, same thing
     
  10. bledd

    Don

    Joined: Oct 21, 2002

    Posts: 45,618

    Location: Parts Unknown

    What soundcard do you have?

    The Xonar DX makes a click sound similar to this when loading the sound driver / switching modes etc.
     
  11. bilboslaggin

    Associate

    Joined: Jun 19, 2018

    Posts: 11

    I'm using a Asus Xonar dsx 7.1
     
  12. bilboslaggin

    Associate

    Joined: Jun 19, 2018

    Posts: 11

    Ok so I fixed the issue, it seemed to be the soundcard as bledd had mentioned. It only started happening once I allowed windows to use my mic with the win 10 version of skype, that I only put on the night before. Once I disabled windows using my mic for apps the sound is now gone, and discord is not causing an issue anymore. So it seems like the card was switching back and forth because of the windows skype forcing it off and on. Only a theory but it fixed the problem, kinda sad that Microsoft can't make a working app that doesn't mess with your card.
     
  13. Hotwired

    Soldato

    Joined: Aug 17, 2009

    Posts: 6,130

    PSU and Discord cleared of all crimes then :)
     
  14. Disco_P

    Mobster

    Joined: Dec 30, 2013

    Posts: 4,862

    Location: Edinburgh

    My soundcard makes very loud clicks when booting and opening discord. Dunno what the physical cause is but it's handy to know that my PC has posted.
     
  15. bledd

    Don

    Joined: Oct 21, 2002

    Posts: 45,618

    Location: Parts Unknown

    Nice detective work @bledd

    /taps self on the back

    -The clicking is a very normal noise with these cards, it's not faulty :)
     
  16. Kei

    Wise Guy

    Joined: Oct 24, 2008

    Posts: 2,214

    Location: South Wales

    The clicks are relays switching audio paths. My xonar essence did it when switching the input type between line in and mic. It also did it when switching between speakers and headphones.

    The relays are the small white boxes on the pcb usually branded omron near the sockets. The more relays you have, the more noise you’ll get.