Orange care insurance

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20 Sep 2003
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I've had a quick look on the orange site but can not find out, so i thought i would try here :)

A number of years ago i lost my phone and when I called orange they said no problem just sign up to the emergency orange care insurance and as if by magic i had a new phone the next day. which was great.

Question is, do they still offer this? just my wife went and lost her Samsung Galaxy 2 today, she is with orange and has no insurance

Cheers
 
yeah i had the same letter, but a week later i had another letter saying it was a misprint, the price has risen to £25
 
That's not too bad then.

How does it work then if you've not previously paid for it, but lose your phone? Do you just pay £25 for the claim, or will they back-charge you £6pm for how long your contract has been running up until you make the claim too?
 
I think Ora Emergency Care is a one off fixed cost with a supplement for iPhones because they are marked up higher ;)
 
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