I ordered a "tepm" phone from OSPS because I'm annoyed about having to wait for a phone that I really wanted (vairo 2 with W’n’W) and have now sold my 8800. I went for the V3i (to use till the vairo 2 comes out) as I like the size and its cheap, got it on a £20 p/m with 10 months free (£40 for the phone and 12 months free mins, not bad)..... so I thought.
My order went through there site on Tuesday, but no phone came. I checked my email and nothing, look on the site and it said order delay will be sorted out in 48 hours, so I left it. I called them today and they said they got my order but it didn’t have the deal I wanted attached, there fault, happens to a few orders they said. So I though ok its been delayed but I will get it sorted out now. But no, they said that offer is not on now and that they are only doing the same phone, £20 p/m with 9 months free. So I said that’s not rite it was your fault and I have already been delayed and now I have to pay for it, and they said..... hard cheese.
I wouldn’t have bothered to order the phone at the new higher price if it wasn’t for another CWP balls up. I wanted a bigger transflash card for when the phone came, and I noticed that CPW were selling 1GB cards with 25% off this month, so it was originally £60 reduced to what....... £29.99 (in there book) so I went in the shop they scanned it and it came up at £44.99 (25% off) so I went and got the book and showed them the price in there, and they honored it.
So what do you think I should do about having to pay the extra £20? Plan atm, is get the phone then write them a nasty letter (getting good at these) and complain about the situation. What do you think my chances are of getting the cash or something back? From pervious experiences I would say pretty high.
Sorry for the long post, just I know there are a few CPW workers around there parts.
My order went through there site on Tuesday, but no phone came. I checked my email and nothing, look on the site and it said order delay will be sorted out in 48 hours, so I left it. I called them today and they said they got my order but it didn’t have the deal I wanted attached, there fault, happens to a few orders they said. So I though ok its been delayed but I will get it sorted out now. But no, they said that offer is not on now and that they are only doing the same phone, £20 p/m with 9 months free. So I said that’s not rite it was your fault and I have already been delayed and now I have to pay for it, and they said..... hard cheese.
I wouldn’t have bothered to order the phone at the new higher price if it wasn’t for another CWP balls up. I wanted a bigger transflash card for when the phone came, and I noticed that CPW were selling 1GB cards with 25% off this month, so it was originally £60 reduced to what....... £29.99 (in there book) so I went in the shop they scanned it and it came up at £44.99 (25% off) so I went and got the book and showed them the price in there, and they honored it.
So what do you think I should do about having to pay the extra £20? Plan atm, is get the phone then write them a nasty letter (getting good at these) and complain about the situation. What do you think my chances are of getting the cash or something back? From pervious experiences I would say pretty high.
Sorry for the long post, just I know there are a few CPW workers around there parts.