Phone/ADSL Faceplate Splitter

[Molep]

Hi all

I purchased a faceplate splitter in order to do away with the dongle splitter.

Using the two wires I have in 2 and 5 I simply transferred them over into the new faceplate.

Plugged back in my router and nothing.

Strangely though if I plug in my dongle splitter into the phone socket on the new faceplate internet works.

Am I missing something simple?

Left image shows original faceplate, middle shows new and right shows what works.

 

[SimonR]

You have connected the wires to the wrong part of the faceplate. If you unscrew the part that is connected to the back box you will find 2 terminals in there. You need to connect the BT incoming wires to those.

 

[Molep]

OK thanks, on the backbox I have terminals labelled A and B.

I'm guessing A would be the 2 wire and B the 5 wire?

Edit: just connected up as above and working fine.

Thank you muchly.

 

[bremen1874]

Is that white cable the incoming cable from BT (the one you shouldn’t be messing with)? If it is it should be connected to A & B and AFAIK doesn’t matter which way round.

 

[Molep]

Ha yes. That's the cable. Although not really I put that cable in since BTs cable ends in the loft.