Plusnet Discussion Thread

Minstadave · 1 Mar 2017 at 15:59

Walkerie said:
In two minds about changing providers, mum and dad are on plusnet fibre and love it.

I am on Infinity 1 BT paying £44.99 which is going up to £47 in April. And get full 52 meg out of them with 8-9 ping. Part of my thinks what happens if I change and get problems, or Plus net are advertising 18 month contract 51-76mb at £32.50 per month. + £25 admin fee

I just switched from BT to plusnet on that 18month deal. Totally painless.

Walkerie · 1 Mar 2017 at 16:39

Minstadave said:
I just switched from BT to plusnet on that 18month deal. Totally painless.

Nevermind, spoke to BT they've kept me on Infinity 1 for £27.99 for 12 months. Bargain! £19 a month saved.

tonyli3 · 2 Mar 2017 at 12:36

Moved from BT to plusnet about 3 weeks ago,so far no problems,not getting close to 76mb but already knew that would be the case so no complaints,50 odd mb and around 15mb up so fine for me,paying £28 a month

Feek · 2 Mar 2017 at 22:14

I'm on BT Infinity getting 74Mbps down and 18.5Mbps up but considering moving to save some money. If Plusnet can offer me a better deal, is there any reason not to move to them? If I take my phone line, I'd want inclusive calls overnight as I have a unit here which makes an outgoing call to a London number at stupid O'clock in the morning every day.

Or do BT offer deals to keep people these days? I've never done this sort of thing before.

Minstadave · 2 Mar 2017 at 22:21

Yeah BT will quote if you phone up and ask them for a new contract. Make sure to have plusnets best price to hand to haggle.

If you have to switch its painless as BT own plusnet anyway.

Feek · 2 Mar 2017 at 22:36

Looks like Plusnet do a deal I'd be happy with - £36.49/month which is the top broadband including calls to landlines and mobiles 24/7 which is better than I currently have. I don't get calls to mobiles included with BT and that can be a pain sometimes.
Time to call BT tomorrow I think.

/edit - I see I can get a static IP as well for a one off cost of a fiver. I think I might just move.

Feek · 2 Mar 2017 at 23:07

tonyli3 said:
Moved from BT to plusnet about 3 weeks ago,so far no problems,not getting close to 76mb but already knew that would be the case so no complaints,50 odd mb and around 15mb up so fine for me,paying £28 a month

@tonyli3 - How are your speeds compared to what they were before or haven't you gone from a comparable package? I really want to keep the same speeds I've currently got if I move.

Minstadave · 3 Mar 2017 at 07:13

I moved earlier this month and they're exactly the same.

tonyli3 · 3 Mar 2017 at 10:19

Feek said:
@tonyli3 - How are your speeds compared to what they were before or haven't you gone from a comparable package? I really want to keep the same speeds I've currently got if I move.

I was on standard upto 52mb with BT,used to average 47-48mb and 8-9mb up,already knew before changing to plusnet that my line wasn't upto much more,so getting bit over 50mb and decent upload improvement of 14-15mb is what I expected.

Feek · 3 Mar 2017 at 17:18

OK, I spoke to BT and they couldn't get close to the price of Plusnet so I've pulled the trigger. My transfer date is the 17th.

ChrisD. · 3 Mar 2017 at 17:53

Have Plusnet sorted their issues on their new network yet?

Feek · 3 Mar 2017 at 18:19

Right, this was unexpected. Earlier today I was looking on the Quidco site but none of the linked Plusnet deals were of interest to me.
I've just had an email telling me that £40 cashback has tracked!

PiKe · 3 Mar 2017 at 21:36

Feek said:
Right, this was unexpected. Earlier today I was looking on the Quidco site but none of the linked Plusnet deals were of interest to me.
I've just had an email telling me that £40 cashback has tracked!

It will get rejected when they realise you didn't compete the transaction.

Feek · 3 Mar 2017 at 21:54

I did complete a transaction, it's got the amount spent and everything. I wasn't expecting it, it'll be nice if it happens but I won't be jumping up and down if it doesn't.

Feek · 3 May 2017 at 09:27

Feek said:
Right, this was unexpected. Earlier today I was looking on the Quidco site but none of the linked Plusnet deals were of interest to me.
I've just had an email telling me that £40 cashback has tracked!

PiKe said:
It will get rejected when they realise you didn't compete the transaction.

It's just been confirmed

ChrisD. · 3 May 2017 at 09:32

I've got £80 I think tracked and confirmed, I switch from Zen on Monday next week. I hope I don't regret making the move!

bledd · 3 May 2017 at 15:17

I went from BT to Plusnet, was happy with BT and happy with Plusnet

, it's just cheaper.

Also, Plusnet have some awesome mobile deals if you're a customer, I'm switching to SIM only soon. (They use the EE network)

https://www.plus.net/mobile/plans/sim-only/existing-customer-offer/

ChrisD. · 3 May 2017 at 15:22

Bloody hell they're cheap! The missus hasn't got broadband at her flat and is looking at a new SIM only deal so I'll let her know.

I'm on a business contract with EE so not open to me sadly.

PiKe · 3 May 2017 at 15:31

Prices are supposedly going up £1 for line rental but I haven't received any confirmation of that.

ChrisD. · 3 May 2017 at 15:38

I've seen a notice on their website.

I've paid up front for line rental, does it usually get added on as a surcharge on the monthly bill?