Soldato
Looks like ya mum got scammed mate, same thing happened to my mum not so long ago, she never did get over it.
Well, I did what any other concerned consumer would do in this situation.
This is the outcome; it seems that they do not understand the concept of scamming. Or WoW.
My daughter ordered a dress which did arrive but was 2 months late, not what she ordered.
There are too many e-mails to refer to but theswe are the key bits:
This is almost certainly a scam website set up to harvest the prom season.
It looks like they are taking orders and money, giving answers to queries with delaying tactics. As soon as the peak season is over the website will fold and they will disappear completely.
After much delay they agreed to accept the return.
At our cost the dress was sent to the Unit 10 in Portsmouth, but returned to sender.
It is local to us and today I went to the Unit where the Manager said he had no knowledge of the Company and was returning all dresses sent to them.
The Park Royal address was visited by one of our staff today and has no knowledge of them, it is a postbox operation.
They seem to [cleverly] keep the delaying process going past the 45 day PayPal limit.
DO NOT ORDER FROM THIS COMPANY.
We have had 11 promises of refunds - always 'within
the next 48 hours' - 'needs Manager Approval'
Report to PayPal as a fraud if that is how you paid, not as a dispute to the Resolution Centre.
This is VERY IMPORTANT as if they get enough complaints they will refund regardless of the 45 day limit.
Ditto Credit Card.
REPORT to reportfraud.actionfraud.police.uk/FraudReport - again, if they get enough reports they will action and have links with Chinese Police who are under pressure from genuine Chinese Online traders to take action as their businesses are now suffering as consumers are shying away from the Chinese market because of the growing number of bad news stories.
I registered a claim thing with paypal lastnight and this morning got an email from dresses-outlet saying that my dress has been shipped. Pretty coincidental... Does anyone know what I do now?
I registered a claim thing with paypal lastnight and this morning got an email from dresses-outlet saying that my dress has been shipped. Pretty coincidental... Does anyone know what I do now?
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