Praise to Logitech and Antec.

MoNkEyMiKeY · 9 May 2007 at 11:22

I would just like to quickly praise up two companies. I bought a logitech mx1000 from an auction site a little while ago, it was cheap becuase it didn't have a power supply. The other day I bought a MX revolution from OcUK it was £20 on B-grade cos it didn't have a power supply or cradle. On both accounts I have emailed logitech asking how or where I can obtain the required items. On both counts logitech has been nice enough to supply me the items completely free of charge. So a HUGE thank you to logitech.

Second I bought a antec P180 from an auction site. It was new just slightly cheaper then any where else. Whilst putting it together I got a bit too aggresive. I banged the door and broke off one of the hinge knobs. I emailed antec informing them what I had done. Today I recieved my free new front door.
HUGE thanks to Antec.

semi-pro waster · 9 May 2007 at 11:46

Logitech do seem to have great customer service, be careful you don't do what someone did in the OcUK anonymous confessions thread and abuse it though, apparantly they got a bill for £3,000.

It is nice to read a thread where praise is given rather than just criticism though.

fastwunz · 9 May 2007 at 11:52

ive used logitech before and was impressed with themt oo.

Participant · 9 May 2007 at 13:16

I generally like Logitech but it's a shame that they're not supporting their iTouch hardware in Vista

. It's a similar scenario to Creative and x-fi - they offer reduced functionality for Vista and if you want it fully working you basically have to buy a new product. :rolleyes:

ash_91 · 9 May 2007 at 16:38

Would it be ppossible for you to post the e-mail adress, i am looking around their site but cannot for the life of me find it =[

Jaffa_Cake · 9 May 2007 at 16:54

Makes a nice change instead of people whining about poor service

gunner · 9 May 2007 at 17:08

Antec has fantastic customer service, however I would like bits to stop falling off my P180 in the first place,

10/10 for service
10/10 for design
03/10 for build quality

shame.

MoNkEyMiKeY · 9 May 2007 at 21:14

ash_91 said:
Would it be ppossible for you to post the e-mail adress, i am looking around their site but cannot for the life of me find it =[

If you're after logitech support goto their site put ya pointer over support at the top select product support. Click on "email us". You need all your product details though.

MoNkEyMiKeY · 9 May 2007 at 21:17

So nice to have a door that doesn't fall off al the time now

On a negative note the MX revolution I bought from OcUK they forgot to mention that it didn't include cradle and psu. Bonus £20 for the mouse but with out those items its pretty useless. Good job logitech are so nice.