Problem with booting

Peik Saukonoja · 7 Jul 2021 at 15:04

Hi. I built my first PC yesterday (all parts new) and the PC turned on nicely and I set up windows with usb flash driver and all. I updated the bios to the newest one too with flash driver and all was working fine.

All up to this morning. I tried to boot up the PC but nothing shows up on the display and orange light is showing up on MOBO (indicating problem with DRAM based on MOBO's manual).

I have tried
1.) Taking the RAM sticks off and put them back in, tried with only 1 and on different slots, nothing works.
2.) I did change the setting on bios for RAM to D.O.C.P yesterday. So I removed the CMOS battery as read that'd reset the settings. Did not work
3.) I have tried reupdating the bios with flash driver, even a few older version of bios. Didn't work.

Sometimes the PC turns on till the point I get to BIOS but soon after display turns off and the dram lights shows up.

MOBO: Asus rog strix x570-f gaming
CPU: Amd ryzen 7 5800x
GPU: asus dual 3070
SSD: Kingston A2000 1tb
RAM: Crucial 2x 8GB 3600mhz cl16

mickyflinn · 7 Jul 2021 at 16:06

Can you list your system spec please

Jay85 · 7 Jul 2021 at 16:06

As funny as this sounds, if you remove the cmos battery leave it a good minute or 2 before putting it back in.

If it only started doing it after you switched to your rams overclocking profile then i would say that was the issue. Ram can be finnicky if it goes wrong.

Make sure theres no power going to the board when the cmos battery is out too so unplug the psu and hold down the power button to discharge any remaining power.

GreyHam · 7 Jul 2021 at 16:10

Second the suggestion for resetting CMOS

Peik Saukonoja · 7 Jul 2021 at 16:12

I tried resetting CMOS as mentioned above but did not work

Jay85 · 7 Jul 2021 at 16:15

Try going back into bios if you can and loading optimised defaults, save and reboot.

Peik Saukonoja · 7 Jul 2021 at 16:32

I couldn't stay on bios long enough as it always would turn off the display and the dram light would show up on MOBO. I tried to update the bios to older version (some from 2020) but I've now been stuck on "BIOS is updating led firmware" screen for an hour now.

Jay85 · 7 Jul 2021 at 16:41

Hmmm shouldn't take that long, usually only takes a few minutes at most. If it does take that long, i would consider just shutting it off and trying again, it may bork the board though but if you're stuck you don't really have much of a choice. Do you have a spare board to test?

Peik Saukonoja · 7 Jul 2021 at 17:00

I don't have another board but I did it anyways. Without any luck. Mobo still shows orange light (indicating problem with dram) when trying to boot

Jay85 · 8 Jul 2021 at 09:28

It's highly unlikely that both sticks of ram has died at the same time. I'd say it will be board or bios related still, the only other thing that could affect it is the cpu. Maybe try reseating that and see if that helps?

Peik Saukonoja · 8 Jul 2021 at 13:29

I finally got it working, the other ram stick was indeed faulty. I reset the CMOS again and tried with both sticks alone again (which I had already tried) and it started working. Using the second stick alone freezes the PC but other one works as it should.

Thank you all for the help