Question about servicing

Soldato
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I've got a 2016 Ford Ranger that needs it's second service, dealers are quoting me around £500 for what looks like an oil change and a few standard bits, (filters, etc)

The question I have is - other places (like kwik fit) are charging half the price, and apparently if I get it serviced there - the warranty is still perfectly valid? Apparently due to some legislation that prevents dealers from taking vehicles to dealerships to keep the warranty valid.

Is this right? or should I just take it to the dealership and pay full whack?
 
Caporegime
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As long as the servicing is carried out to the required standard using OEM specification parts it should remain valid.
Worth noting that Ford may ask for documentary proof in the instance of a warranty claim!
 
Soldato
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As long as the servicing is carried out to the required standard using OEM specification parts it should remain valid.
Worth noting that Ford may ask for documentary proof in the instance of a warranty claim!

That's good to know, thanks

When you say documentary proof - proof that they used the proper parts (like the OEM filters, correct oil, etc) and not some cheap crap off the shelf? I assume that's what you mean?
 
Caporegime
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That's good to know, thanks

When you say documentary proof - proof that they used the proper parts (like the OEM filters, correct oil, etc) and not some cheap crap off the shelf? I assume that's what you mean?

Aye. I've just double checked for you and pulled my last receipt. It shows manufacturer of the belts, filters and plugs as well as manufacturer and spec of oil, brake and clutch fluid used. That sort of comprehensive level.
 
Associate
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But DON'T use Kwik Fit under any circumstances. I wouldn't trust them to top up the washer bottle. Ask around for a good Ford Specialist guy that will do the job correctly.
 
Soldato
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But DON'T use Kwik Fit under any circumstances. I wouldn't trust them to top up the washer bottle. Ask around for a good Ford Specialist guy that will do the job correctly.

Yeah I was wondering about that - I know of a good local garage who've done work for me before and it's always been very good, I spoke to them and they do the exact same service - with the official OEM parts, so gonna go through those guys as I do trust them.
 
Soldato
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If you really want to be certain the parts fitted are correct, you could buy the parts yourself, keep the receipt, and pay a local garage to fit them. That’s what I do and I’ve never had any problems. Some garages will charge you a little extra labour to make up for the fact they’re not making any money on the parts, but either way it’ll still far cheaper than going to the main dealer.
 
Soldato
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FYI I randomly looked at the schedule on ETIS, and it appears aswell as Oil/Air/pollen filters they do a full brake fluid change every 2 years on the Ranger. (same for both 2.2 and 3.2), and 'Torque the rear suspension' rest is just checks, but the fluid may be needed for the warranty?
 
Soldato
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If you really want to be certain the parts fitted are correct, you could buy the parts yourself, keep the receipt, and pay a local garage to fit them. That’s what I do and I’ve never had any problems. Some garages will charge you a little extra labour to make up for the fact they’re not making any money on the parts, but either way it’ll still far cheaper than going to the main dealer.

Most garages wont fit customer supplied parts anymore.

Once a garage fits a part, they are then liable for that part, even though they didn't supply it, or even know the origins of that part.

Because of this, most liability insurance will not cover the work.
 
Tea Drinker
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@Screeeech the cost is the amount of oil. I think it's something like 18 litres. You also don't want to run the risk of them making a mess of your engine. You need to put the oil in immediately or at least within 20 minutes of draining it, something to do with the oil pump and air pockets. If they drain it and go for lunch or pop the sump plug and leave it for hours you'll need a new engine.
 
Soldato
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FYI I randomly looked at the schedule on ETIS, and it appears aswell as Oil/Air/pollen filters they do a full brake fluid change every 2 years on the Ranger. (same for both 2.2 and 3.2), and 'Torque the rear suspension' rest is just checks, but the fluid may be needed for the warranty?

Yeah they do,

The garage I booked it in with (who I know quite well) order the complete set of parts from ford, they include the brake fluid change,
 
Associate
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I think when my Focus ST225 had it's 5 year service it was around that price at a Ford dealership, that was the full service, so other than oil & polen filters they did brake fluid, spark plugs, and a few other bits.
 
Soldato
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Soldato
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Most garages wont fit customer supplied parts anymore.

Once a garage fits a part, they are then liable for that part, even though they didn't supply it, or even know the origins of that part.

Because of this, most liability insurance will not cover the work.

I've never had issues getting them to fit parts I supply. If they find something wrong with it they won't fit them.

But anyway, you may actually find dealers are cheaper these days especially if you ask the indi garage to only use OEM parts. When they changed the rules for warranties they had to get competitive.
 
Soldato
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@Screeeech the cost is the amount of oil. I think it's something like 18 litres. You also don't want to run the risk of them making a mess of your engine. You need to put the oil in immediately or at least within 20 minutes of draining it, something to do with the oil pump and air pockets. If they drain it and go for lunch or pop the sump plug and leave it for hours you'll need a new engine.

I thought you'd mistyped then 18l of oil!?
 
Soldato
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Most garages wont fit customer supplied parts anymore.

Once a garage fits a part, they are then liable for that part, even though they didn't supply it, or even know the origins of that part.

Because of this, most liability insurance will not cover the work.

Most smaller places will, particularly if it's OEM servicing parts. I've never been refused when I've asked, but I don't take the **** and ask them to fit a dodgy gearbox I got cheap on eBay or anything like that.
 
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