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R7 3800X IHS damage and cooling

Associate
OP
Joined
5 Jan 2020
Posts
15
This is a pic from my phone, so sorry it's not great. I am sure I can feel a slight protrusion of metal as it's slightly rough to the touch. I have it running and the temps seem ok, but not great.
 
Soldato
Joined
29 May 2005
Posts
4,899
Was your CPU having high temps? I mean cleaning cooler and taking it off CPU is not an exercise that needs to be done regularly. If you want cleaning the cooler usual compressed air is the best.

taking cooler off and on will always give you the possibility that you don’t apply the thermal paste properly and thus have to do it all over again.

so going back to your question, why did you clean it in the first instance - was it high temps? Now if temps were running normally then you don’t have any problems.

with respect to PC Specialist, I very much doubt they will accept responsibility for this as you have removed the cooler. Unless you can somehow prove that this was caused by yourself, I think you have little to no chance they will do anything for you especially if the CPU is fully working

So your solution is to put that cooler back in and apply thermal paste in a cross fashion and see what temps you get. If it is all fine then DO NOT remove that cooler unless you want to replace it or put new CPU in.
 
Caporegime
Joined
21 Jun 2006
Posts
38,372
This is a pic from my phone, so sorry it's not great. I am sure I can feel a slight protrusion of metal as it's slightly rough to the touch. I have it running and the temps seem ok, but not great.

Get some sandpaper and sand it. In fact a lot of people did that to their cpus back in the day to make sure the ihs was flat and smooth for perfect contact. I remember sanding a few cpus back in the day.
 
Soldato
Joined
13 Jan 2010
Posts
6,354
Location
Manchester
Get some sandpaper and sand it. In fact a lot of people did that to their cpus back in the day to make sure the ihs was flat and smooth for perfect contact. I remember sanding a few cpus back in the day.

Some needed it. The IHS on some were really bad. I had one with a dent in one corner. Think it was a q6600, they were toasty anyway
 
Associate
OP
Joined
5 Jan 2020
Posts
15
Thanks for all the great comments! I upgraded the cooler from the Wraith Prism to the Scythe Mugen 5 as gaming cpu temps were hitting 79 after an hour playing COD MW. It was in a crappy cheap case at the time, but even taking off the whole case side panel made no difference to temps. It now sits in a Lian Li 011 Dynamic case (not air cooled designed I know), but it has 9 120mm fans, which I have tried in various configurations. It has still hit 76 top with a 23 ambient. It generally runs several degrees lower than this as it was an unusually hot day here in the UK when it hit 76. I am confident that the thermal paste is good. It just seems to me that it should be running cooler. Is this due to the damage on the IHS?
 
Soldato
Joined
30 Jul 2012
Posts
2,773
I wouldn't accept it, I would always have the anxiety and thoughts of it being wrong. Granted that most people do not have my mental condition, but still, damage is damage.
 
Caporegime
Joined
21 Jun 2006
Posts
38,372
Thanks for all the great comments! I upgraded the cooler from the Wraith Prism to the Scythe Mugen 5 as gaming cpu temps were hitting 79 after an hour playing COD MW. It was in a crappy cheap case at the time, but even taking off the whole case side panel made no difference to temps. It now sits in a Lian Li 011 Dynamic case (not air cooled designed I know), but it has 9 120mm fans, which I have tried in various configurations. It has still hit 76 top with a 23 ambient. It generally runs several degrees lower than this as it was an unusually hot day here in the UK when it hit 76. I am confident that the thermal paste is good. It just seems to me that it should be running cooler. Is this due to the damage on the IHS?

all you need to do is buy some sandpaper from B&Q and sand the top of the cpu. go watch a youtube video if need be.

if it has a bump it's not mounting correctly and that is the issue.
 
Soldato
Joined
29 May 2005
Posts
4,899
you need really fine grade wet and dry as opposed to normal sand paper. corse sand paper will create more hard than good. but tbh just leave it as it is and it wont have any impact on your temps or anything
 
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