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Radion 6970 BSOD (dxgmms1.sys)

Associate
Joined
1 Jan 2009
Posts
406
Location
Northampton
I have been having issies with BSOD's since installing 2 pieces of new hardware.

Asus 6970 DirectCUII 2048
OCZ Agility 3 60GB Solid State

I keep getting a Blue Screen Of Death mainly while gaming with this error
dxgmms1.sys

I also get the occasional BSOD while browsing the internet however this is rare. and has a diffrent Code.

I have tried the following fixes
updated all my drivers to the latest version
Updated windows.
Updated MB Bios
Updated Direct X
Re-installed the Games
Re-installed Windows 7 X64

System:
Asus Rampage Extreme SKT775
Intel Q9550 2.83Ghz @ 3.40Ghz
4GB Corsair Dominator DDR3
X-FI Sound Card (Soundmax Drivers)
OCZ Agility 3 60GB SSD

Any advice would be greatfull

Regards.
Matthew



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800438ED78
BCP3: FFFFF88003EBF688
BCP4: FFFFF88003EBEEE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
 
i know someone that has the same problems with his what u need to do is update mobo drivers and update the firware on the ocz ssd to latest then do a fresh install i did this to mine as soon as i got it and no bsod as of yet

also befor doing a fresh install make sure to boot into linux and secure erase the ssd i have also being told that clearing bios helps to remove battry 5 mins but not sure on that one as i never needed to do this as all updates where do on ssd befor windows was installed
 
Last edited:
AHCI mode is selected and it still happens on stock clock speeds

Its perfectly possible its a duff card, but for me 90% of amd/nvidia bsod's are caused by normal system instability.

People tend to have system X, with a set overclock thats fine, then they upgrade the gpu, and this is often for something that is more power hungry and generates different loads on the PSU. Theres more chance with a big upgrade, like from an IGP or something crappy to something high end, but you'll find a 4870 to 5870 is a big difference in power and types of load being generated, a more powerful gpu will also cause more stress in memory, cpu, mobo in general as they gpu asks for more data than the old card.

Meaning, memory that was stable before either isn't stable at the same speed, or needs a slight voltage bump to be stable.

Another huge cause is bios updates or cmos reset losing settings and just not quite remembering every last voltage as it was precisely before, I'm always guilty of forgetting one key voltage when I rebuild a system or whatever else.

THe reason AMD/Nvidia are the most frequent cause of bsod's, is the driver, its just the biggest driver a computer runs, most complex, most often changed, most buggy and most unstable, meaning its just the first one to crash 99.9999% of the time, it doesn't actually mean the card was responsible. Essentially its using the highest amount of cpu/memory power so when the systems unstable of course it will be the first to go.

First step is usually, stock, but KEEP the voltage settings, setting default settings will often be too low memory voltage for a lot of memory out there in a lot of mobo's, which is for me usually the biggest cause of systems crashing, memory just slightly wrong settings or voltage.

So a notch of voltage(if its not already at silly voltages) on things like memory, northbridge, cpu, and double check the memory timings aren't setting themselves too aggressively.
 
AHCI mode is selected and it still happens on stock clock speeds

I have run the system @ clock for 2 nights with current BSOD's still happening. and played with a few voltages.

I do somehow think its the OCZ Agility imo. I had issues with the first one i had it was faulty with the known OCZ Firmware issue. I have just finished updating the Firmware on this one to latest version to see if that help. its been a couple of hours without issue however the BSODS are very intermittant so i will have to wait and see.

I will say this.... i previously had a 4870X2 and had serious boot issues and was not a stable card on any driver. this 6970 give me no headaches apart from in Battlefield 2 when it loads it freezes for about 20 seconds then runs fine :rolleyes:
 
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