My ex-housemates and I are still waiting to recieve our deposits back, after moving out 4 weeks ago (this was also when the letting agents did the final inspection). It was agreed that they would get some people in to clean the property and that this would cost us a maximum of £50 each. I was just wondering if there was a maximum time that the letting agents are allowed to withold our deposits. I've phoned them a few times but they aren't helpful at all and tell me every time that the person I need to speak to isn't in and doesn't have a mobile number, they then tell me that he will phone me back when he's in - which he has never done. Unfortunately I can't go in to speak to them in person either as it's too far away. If anyone's got any advice on getting my deposit back I'd be very grateful.
Thanks.
Thanks.