Return of Rental Deposits

[SaBBz]

My ex-housemates and I are still waiting to recieve our deposits back, after moving out 4 weeks ago (this was also when the letting agents did the final inspection). It was agreed that they would get some people in to clean the property and that this would cost us a maximum of £50 each. I was just wondering if there was a maximum time that the letting agents are allowed to withold our deposits. I've phoned them a few times but they aren't helpful at all and tell me every time that the person I need to speak to isn't in and doesn't have a mobile number, they then tell me that he will phone me back when he's in - which he has never done. Unfortunately I can't go in to speak to them in person either as it's too far away. If anyone's got any advice on getting my deposit back I'd be very grateful.

Thanks.

 

[SaBBz]

Whoops, can a don please move this to general discussion.

Apologies!

 

[SaBBz]

I assume (sorry if I'm wrong) that your a student if so give the letting agent a call and mention that you will be taking this up with the Universities housing officer and the CAB normally enough to get them moving. It's ok if they want to keep money for damage and cleaning etc but it is not on for them to keep you hanging for money that is essentially yours.

Thanks for that, I've just graduated and it was a student let. I'll give it a go tomorrow if they don't appear to be making any progress. The guy said they would get the cleaning done ASAP and he agreed that none of the damage was caused by me. I'll be asking for an itemisation of the deductions too, just to make sure this hasn't happened.

Thanks a lot for the replies.