RMA Asus Striker II Formula procedurewith OCUK?

goodl · 13 Dec 2008 at 16:06

Has anyone had to RMA an Asus board thru Overclockers? Will they sort it out or do i have to go thru Asus. I bought mine in Aug and its dead with a CPU init error, the cpu and ram etc are all fine as i have tested in a new board but need to RMA this buggy POS

Reality|Bites · 13 Dec 2008 at 16:11

you send it to the shop and they test it, If found faulty they then RMA it to ASUS, Which takes 6 weeks minimum.

Ranger07 · 13 Dec 2008 at 16:13

And if its not faulty you get charged for testing and carriage.

ineed2upgrade · 13 Dec 2008 at 16:16

6weeks,what a joke.
I had a faulty dfi board a few years back and I had to send it back to holland and it only took 5 days from posting to receiving it back.

reflux · 13 Dec 2008 at 16:16

Ranger07 said:
And if its not faulty you get charged for testing and carriage.

...which is about £30, or it was last year.

The Halk · 13 Dec 2008 at 16:53

Contact OcUK by webnote, explain what's going on, see what they say.

6 weeks is unlikely. It should take 3, including Christmas.