ROG Crosshair VIII Hero - M.2 SSD dead on arrival?

Associate
Joined
30 Dec 2020
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4
Does any one know if I've overlooked a required motherboard setting?

I've put a: 'WD Blue SN550 1TB NVME M.2 2280 PCIe Gen3 Solid State Drive (WDS100T2B0C)'

in to a: 'ROG Crosshair VIII Hero' (2nd port on motherboard)

and when booting up it locks at the BIOS/start-up screen, with keyboard also not responding to Del/F2 options (fully freezes). When I remove the new SSD it then proceeds past the BIOS/Win10 start-up screen as normal, and works correctly.

To me this looks like a dead on arrival SSD, but I wanted to check if anyone has seen this too? thanks!
 
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OP
Joined
30 Dec 2020
Posts
4
Did ypu try slot 1 ?

Good idea thanks! Have just tried swapping the boot SSD / the new one, and it's the same result. At least it shows my motherboard is working ok, but seems to confirm a dead on arrival SSD. I'll raise a support ticket with Overclockers :)
 
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