Rog z270e - Bluetooth stopped working, now USB ports not working

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Joined
3 Aug 2021
Posts
1
Location
London
Hi Guys,

I am at my wits end and hoping for some help.

The bluetooth on my machine stopped working several weeks ago. I troubleshooted and have not been able to get it working again.

I did the following:

  1. Uninstalled the drivers
  2. Attempted to manually reinstall the drivers software from the manufacturer website. Software runs and finishes, but I cant see the driver reinstalled in the device manager
  3. Updated the bios
  4. turned off bluetooth in the bios, then turned back on
In windows, I can not even see the turn on/off bluetooth function anymore when I go to add device etc.

I decided I could not be bothered trying to do anything else, however now, all the USB3 ports on the pack of the MOBO are now not working properly. If I plug mouse/keyboard into them - they work in the BIOS but not when I get to windows.

I have all my USB 3 devices now running out of the red usb port via an adapter because I can not get them to work properly. Device manager says they are working fine and have the most up to date drivers.

I pulled apart the PC, moved the RAM sticks around, cleaned the contacts and did a hard reset of the MODO by replacing the battery.... nothing has changed. The USB 3 slots on the PC case, COSAIR 570x also do not work properly.

Any advice/help would be greatly appreciated!
 
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