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Royal Mail to roll out leave with neighbour scheme

Discussion in 'General Discussion' started by Collider, 17 Aug 2012.

  1. khemist

    Soldato

    Joined: 9 Nov 2006

    Posts: 5,419

    Location: Scotland

    Not true, we almost all share vans now so we only have to carry it for about 30 mins max before we dump it in the van.
     
  2. Collider

    Hitman

    Joined: 13 Sep 2008

    Posts: 585

    I don't hate RM. I just don't want my post left with someone else and I don't think I should have to accept it by default either. I think it should be opt in for anyone who wants it and it shouldn't have been pushed so far in the first place.
     
  3. *Moangroan*

    Wise Guy

    Joined: 18 Oct 2002

    Posts: 1,979

    Location: Way up High.

    I can see a potential problems if you have a problem with neighbour like I do.....lol.

    But this is also going to affect sending mail also.....would you now choose royal mail to send parcels....I would had to maybe reconsider......their loss
     
  4. FeFiDoh

    Sgarrista

    Joined: 17 Aug 2005

    Posts: 7,598

    Location: Swindon

    And other couriers don't do this already? I 100% sure that others do this, maybe they aren't meant to but I know they do so its swings and round abouts.
    You can opt out of the official way and it won't happen or the off chance a competitor does it thinking it is good will and you don't wish them to.
     
  5. Twirlywoos

    PermaBanned

    Joined: 8 Jan 2010

    Posts: 10,264

    Location: UK

    I live in an Asian community where everyone on the street/community knows everyone. So the postie can take a pic from the houses on the Road I live, and it will be in safe hands. :)

    As long as they leave a note saying which neighbour has the parcel I will like to opt in. :)
     
  6. Name

    Mobster

    Joined: 8 Oct 2009

    Posts: 2,965

    Location: United Kingdom

    I live in a well regarded middle class area, and have known all my neighbours and postmen since I can remember, so we pretty much already have this scheme running unofficially, it's quite brilliant.
     
  7. NirK

    Mobster

    Joined: 22 Jun 2012

    Posts: 3,669

    Location: UK

    That is a stupid idea and is just randomly trusting people with your stuff. Very stupid and should not be allowed to do that.
     
  8. RDM

    Capodecina

    Joined: 1 Feb 2007

    Posts: 20,607

    It should be opt in rather than opt out. Nothing that could have significant disadvantages to you should be opt out.
     
  9. Glaucus

    Man of Honour

    Joined: 11 Mar 2004

    Posts: 76,632

    its a company, don't like it, don't use them. They can do what they want. this scheme already runs unofficially in most of the country anyway.
     
  10. RDM

    Capodecina

    Joined: 1 Feb 2007

    Posts: 20,607

    It may not be me choosing to use them or not. If it is such a brilliant scheme then there should be no issue with an opt in system. Opt out systems are generally frowned upon in many areas of business, especially if it can come with disadvantages.
     
  11. Glaucus

    Man of Honour

    Joined: 11 Mar 2004

    Posts: 76,632

    Few people opts for anything, which is why opt out will be far more successful as it doesn't really on lazy people actually making a descion.
    Royal mail have to cut costs and we are talking about parcels, which almost certainly means you have full controll on what you buy and where from, and as such the delivery method. Letters from banks and stuff are still going to go through your letter box.
     
  12. RDM

    Capodecina

    Joined: 1 Feb 2007

    Posts: 20,607

    I know opt outs are much more successful for the company but that is neither here nor their. If it carries a disadvantage to the customer then it should be opt in.

    I have received 3 parcels this last couple of weeks from Royal Mail that I had no input or control of, they were sent to me from other people. I have also ordered things in the past that offer no choice of delivery service.
     
  13. Glaucus

    Man of Honour

    Joined: 11 Mar 2004

    Posts: 76,632

    Why? What's your reasoning for that, can you dictate to other companies, no you can't.

    first one that's up to the senders, they are teh one with the contract and if you didn't buy it, it has nothing to do with you. second point, don't buy from them if you don't like the delivery service. Many people allready do that for several couriers as they dislike the service.
     
  14. RDM

    Capodecina

    Joined: 1 Feb 2007

    Posts: 20,607

    There have been several high profile cases in the past where the use of an opt-out was considered a problem (M&S moving from a store card to a credit card for example). Royal Mail obviously realise that this service could be problematic for some as they are offering the opt out. I just personally feel that as it can be disadvantages to the customer it should be opt in.

    Well it does have something to do with me as I am the recipient, the parcels were sent to me! Also the person making the contract may have no idea how trustworthy you neighbours are and so cannot easily make an informed decision. Finally the opt out is at recipient level so once again it is recipient focused not sender focused.
     
  15. Glaucus

    Man of Honour

    Joined: 11 Mar 2004

    Posts: 76,632

    Sent to you, you do not hold the contract. It's not your choice, you have no say, nothing to do with you.
    The opt out is receiver focused, everything else is sender focused. Two very different things. Don't like it opt out, that pretty much sums it up. Ou haven't right to dictate,assuming rm is granted it.
     
  16. Muban

    Soldato

    Joined: 27 Dec 2002

    Posts: 7,076

    Location: Inverness

    Well I got a leaflet through today so went to check out the site to see if it cleared up my question (http://www.royalmail.com/delivery-to-neighbour) which unsurprisingly it doesn't (unless I have had a blonde moment and missed it - residences with a shared letterbox). I've requested an opt out sticker and I guess I'll just have to make one of my own to go along side it specifying for my flat only (unless other residents are in agreement).

    Though that might be a bit awkward:
    'Are you opting out?'
    'No. Why, are you?'
    'Yeah'
    'Why is that then?'
    'Err...........'
    :D
     
  17. norm

    Soldato

    Joined: 21 Jan 2003

    Posts: 5,276

    I'm opting out for the reasons I stated on the RM site.

    1) Don't want to impose on neighbours with a lot of packages.
    2) No guarantee which neighbour the package will be left with.
    3) They may open it by mistake.
    4) They may damage or lose it.
    5) They might be out when you want to collect.

    http://public.datasquirt.co.uk/cscommsroyalmail/forms/Delivery to Neighbour Opt-out

    EDIT: 6) Some packages it's useful to refuse delivery and have it returned to sender, can't do that if neighbour already signed for it.
     
    Last edited: 28 Aug 2012
  18. Alfie

    Wise Guy

    Joined: 4 Dec 2008

    Posts: 1,620

    Location: Sheffield

    Sorry if someone already posted this but what if a parcel is sent to a wrong or old address?

    At least the strain will be take off the sorting office so those who opt out might get a decent service
     
  19. KIA

    Man of Honour

    Joined: 14 Nov 2004

    Posts: 13,612

    RM junk mail scheme is opt in by default. I'm not surprised.
     
  20. khemist

    Soldato

    Joined: 9 Nov 2006

    Posts: 5,419

    Location: Scotland

    delete.