Sammy N73 dead pixel

MonkieMann · 13 Mar 2007 at 10:52

Hey All,

I received my Samsung LE32N73BD yesterday, from a well known online store (they also have high-street stores). To my horror, when I turned it on ... there was a single dead pixel, pretty much in the middle of the screen.

Anyone got any suggestion as to what I should do with it?

I was thinking on taking it into a high-street branch and asking for a refund?

However I rang them about it last night, and they reckons you need at least 5 dead pixels before they will touch it. Should I tell the people in the store I want a refund for a different reason? i.e. I just don't like it?

Any help would be great.

Cheers, Munkey

MonkieMann · 13 Mar 2007 at 11:33

Oh yea, and does anyone know how I can try and fix it maybe? ( Just incase I don't get my refund )

Cheers again

MonkieMann · 13 Mar 2007 at 12:12

Yea, its a really nice tv, just a bit annoying, been waiting for 2 weeks for it n' all

I got it from the place your thinking, I got it for the same price (bargain, i thought)

I was actually thinking about the insurance policy.

What do you think my chances are of getting a refund tho? Seeing as its been out of the box, and used?

cheers

MonkieMann · 13 Mar 2007 at 13:24

Aye, like you say, I can barely see it, but if I can get another one (without a dead pixel, hopefully) I might aswell

Worth a try

Cheers

MonkieMann · 13 Mar 2007 at 13:35

Another set might have more dead/lit pixels.

Yea it might, but it might have none, plus, if it has some, surely I could just send that one back too? until I get one that doesnt have any?

MonkieMann · 13 Mar 2007 at 14:00

I guess it bothers me so much cos it cost me £709, guess I wanted it to be perfect

ah well

MonkieMann · 13 Mar 2007 at 14:16

sounds like i should be happy with only one dead pixel.

Therefore, is there anything I can try to sort it?

MonkieMann · 13 Mar 2007 at 14:23

Well, i presume its stuck on, but I can only see it on blue and green colours, not black or white screen, it sort of a really pale blue colour, does that mean its only a stuck pixel, and not a dead one?

EDIT, how do you actually tell the difference, between dead and stuck pixels?

MonkieMann · 13 Mar 2007 at 15:07

anyone?

MonkieMann · 14 Mar 2007 at 09:53

Hey guys,

Just thought I'd update you all, turns out they will exchange my tv for another one, I have to go instore and change it for a new one.

Just wondering, is there a way of testing for dead pixels instore, before I take it home? I presumed I'm right in thinking I have the right to test the tv before I get it?

cheers