1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Samsung Magician stuck on "scanning for drive info" so i cant update firmware, any help?

Discussion in 'Storage Drives' started by chickadee, Nov 3, 2018.

  1. chickadee

    Gangster

    Joined: Feb 14, 2015

    Posts: 397

    Location: Scotland

    So I have been trying to load up samsung magician to update my 850 evos firmware as its a new drive, its worked without issue for years but for some reason i cant get the thing to load now, does anyone else have this issue?

    Now i wonder if its because i have a lot of drives? I have 4 HDDs and 3 SSDs in my system, could that be an issue? i cant think of anything else.....

    Any ideas?
     
  2. ShiWarrior

    Capodecina

    Joined: Oct 20, 2002

    Posts: 16,951

    Location: Oxon

    have you popped the question toi samsung Tech Support ?

    i did when i had a little issue with the old 850 evo and they responded very quickly and informative