Santander ATM deposit

Soldato
Joined
26 May 2009
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22,110
Sorry for being dense, but the other day I used one of these machines with a friend and I am confused as to how they work. With the machine at my Natwest I put the cash/cheques in, it counts them, tells me how much they are worth and gives a receipt, simple. This machine instead spits out an envelope that you have to put the cash/cheques into and tell it how much they are worth, then feed in said envelope, but how does that work? the must be dozens of envelopes inside the machine and they have no identifying marks :S
 
They get sent off by post and they are done by hand or machine I believe

If you go inside a branch they generally have a machine like the Natwest one you saw
 
Ahh, that would make sense, wonder how foolproof it is, like if somebody put an envelope in upside down would it still work or just lose it lol.
 
When I worked for a bank we just emptied the machine at the end of the day, each envelope had a unique reference number, we tallied up the totals for each reference number against the cheques that were in the envelope.
 
I like the Halifax ones put money in machine > bam instantly credited to your account

put 400 worth of notes in once and they got counted fine
 
There have been instances of these machines no counting properly, or a deposit going 'missing' entirely. I believe as long as you have the receipt (even one you've written yourself on the tear-off slip) the banks will almost always honour the deposit.
 
Santander also have ones that count notes, maybe they haven't upgraded (or seen the need to) that machine yet.

It's just a PC running Windows XP under the hood from what I've seen :)
 
I would never trust these so you will always see me queuing up with the OAP's for the counters :p

but with the ones the OP is talking about you'll get the same cashiers counting the money... it isn't automated

they just empty the machines periodically and check the amount in each envelope matches what was typed in at the machine

(did some work experience at a high-street bank years ago)

though you would expect there to be a paying in slip in the envelope too
 
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There have been instances of these machines no counting properly, or a deposit going 'missing' entirely. I believe as long as you have the receipt (even one you've written yourself on the tear-off slip) the banks will almost always honour the deposit.

nah they sometimes have disputes - people enter the wrong amount, they'll have more than one staff member doing the counting so it will be checked when the amount in the envelope doesn't match the amount typed in by the customer
 
Guess it counts the same way the self scan tills work when they detect notes.

on the halifax deposit machines you don't put it in note by note it counts a whole stack of them at the same time.

I think the machine says something like 50 notes at a time is the limit
 
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