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SECRETLABS TITAN OR NOBLECHAIRS HERO?

Discussion in 'Gaming Chairs' started by hardyxd, Jul 6, 2018.

  1. hardyxd

    Associate

    Joined: Jul 11, 2011

    Posts: 57

    Location: Nottingham

  2. Mark1989

    Capodecina

    Joined: Dec 5, 2008

    Posts: 13,019

    Based on visuals I think the titan is nicer but not used either to comment on comfort but at that price I'd wanna try em! Comfort is key
     
  3. Radox-0

    Mobster

    Joined: Mar 9, 2015

    Posts: 2,878

    Location: Earth

    Both look identical to me tbh, probs come out of same factory, same arm rest design, shape, both use cold PU thick foam apparently, the functions etc under the chair look the same so imagine they feel broadly similar. If I had to pick, noble would be mine, OCUK have been great with support on few issues I had (very first batch of noble chairs wayyyy back when they came out) and looks kind of smarter tbh.
     
  4. hardyxd

    Associate

    Joined: Jul 11, 2011

    Posts: 57

    Location: Nottingham

    It says on the Hero
    • Infinitely adjustable lumbar support for your lower back . that sounds like its vertical as well as horizontal??
    but on the Titan you are unable to move the vertical of the lumbar support so that might be the winner for me!

    Also like you can have all black including stitching on the Hero!
     
  5. rawuk

    Gangster

    Joined: Nov 29, 2015

    Posts: 414

    Location: East

    Titan is specifically made for bigger / taller guys. If you're a tall man potentially the titan would win out.
     
  6. hardyxd

    Associate

    Joined: Jul 11, 2011

    Posts: 57

    Location: Nottingham

    The Hero says supports upto 180kg and the Titan says upto 130kg on the spec also the length of the backrest is 3cm longer on the Hero so looks like they both do and the Hero has out done it?
     
  7. rawuk

    Gangster

    Joined: Nov 29, 2015

    Posts: 414

    Location: East

    My mistake! Been looking at so many Noblechairs the past few days they've all blurred.

    180kgs is insane! That's two of me :eek:

    I myself ordered a Titan at the weekend as I'm 6'3 and I want a Tall chair e.g. height off ground (which imo is more important for tall people) with back support. My current AKRacing V2 provides enough back length which is smaller than both above so went with the Titan as I needed a new chair as my AK is tilting and hurting my back.

    (Although I contacted AK's support with an out of date warranty and still they've sent me parts to fix. Chair will now pass down the chain :p)
     
  8. hardyxd

    Associate

    Joined: Jul 11, 2011

    Posts: 57

    Location: Nottingham

    [​IMG]
    They just released the titan in all black as well. Still no better on deciding.

    The air holes do look good though for sweat prevention.
     
  9. Zaphrod

    Gangster

    Joined: Feb 13, 2003

    Posts: 307

    Definitely the Hero for me, the Titan looks nice but there Hero seems more Subtle and Classy if that can be said about a gaming chair? My only dilemma is which colour and should I spring for the leather?
     
  10. rawuk

    Gangster

    Joined: Nov 29, 2015

    Posts: 414

    Location: East

    Having got the titan I think the Heros improvement of being able to raise and lower the lumbar supports would be worth getting.
     
  11. hardyxd

    Associate

    Joined: Jul 11, 2011

    Posts: 57

    Location: Nottingham

    You can't lower its just a circle turn you can see it on the side, forward and back. I like the look of the standard black with the air holes looks like it could feel nicer over the premium leather.
     
  12. smilertoo

    Mobster

    Joined: Aug 4, 2005

    Posts: 3,016

    Could someone at OCUK clear up if the hero lumbar support can be moved vertically? if not what user height gets the best positioning from it?
     
  13. shonik09

    Gangster

    Joined: Jun 23, 2016

    Posts: 152

    I'm also trying to decide this, however I'm also only 5"7 and so am leaning towards the hero as it seems to be just slightly smaller in terms of distance to floor and arm width, even though the back is taller. One thing I'm wondering about is the noblechairs seem to be slightly firmer than the secretlabs ones. Does anyone have experience with both such that they may be able to share/compare?

    I was also considering the Omega, but really want that built in lumbar...
     
  14. dazzlaa

    Hitman

    Joined: Jan 30, 2017

    Posts: 522

    Location: Lincs

    I am also 5' 7 and I bought the Noblechairs Icon which was initially too big. I had to get the 'extra short' gas lift for mine. I think the hero is even bigger and taller than the ICon so you might wanna try one out before buying. They're a lot of money!

    Also, the mine was very firm which was 'different' at first as my previous chair was sooo soft. However now I have adjusted to it its mega comfy :)
     
  15. shonik09

    Gangster

    Joined: Jun 23, 2016

    Posts: 152

    Thanks for the intel. Hmm, would you say with the short gas lift, the chair in general feels comfortable (e.g. armrest position, head pillow position etc)?
     
  16. dazzlaa

    Hitman

    Joined: Jan 30, 2017

    Posts: 522

    Location: Lincs

    It is very comfortable indeed now. It did take some getting used to initially, especially the firmness. I do have long gaming sessions and have no issues. Actually considering the footrest for chilling back with a controller for certain times.
    Honestly, I couldn't imagine a Hero or an Epic being comfortable for me but read on....

    A work colleague bought the Titan and he is a monster guy, (6' 4) said he absolutely loves the chair but mentioned how much of a unit the chair is, he did say it goes really low on the gas lift however so maybe their gas lift mech is different to Noble?
    Its a tough one... Id love the lumbar support personally but I have no regrets!
     
  17. rawuk

    Gangster

    Joined: Nov 29, 2015

    Posts: 414

    Location: East

    The Titan is superbly supportive for long gaming sessions. But it isn't what I would deem as "comfy" as my old AK Racing v2. These new chairs are far firmer probably due to the increased weight capacity.
     
  18. smilertoo

    Mobster

    Joined: Aug 4, 2005

    Posts: 3,016

    Titan has one bonus feature, it seems to actually be available to buy...but doesn't seem to have the memory foam headrest area.
     
    Last edited: Aug 2, 2018
  19. hardyxd

    Associate

    Joined: Jul 11, 2011

    Posts: 57

    Location: Nottingham

    The real leather are in stock. I made a web ticket, says 1-2 weeks and they will get the PU leather stock. worth it imo. The breathable holes are sealing the deal for me and the minimal design & branding of the hero.
     
  20. Monster ninja

    Hitman

    Joined: Apr 8, 2009

    Posts: 722

    Location: Tavistock,Devon,England

    Having owned both chairs recently, here are my thoughts starting from the ground up.

    Both chairs are supplied with the exact same casters and chair lift in the box, they are clearly from the same supplier. However Noblechair is the only company to offer optional after-market purchases to further optimise your chair to fit your preferences, including hard-wood floor casters and shorter/longer chair lifts. But I think most importantly, especially going into the future and because accidents happen, Noblechair seem to better stocked when it comes to spares to repair your chair. Secretlab's chair parts on their store has been out of stock for as long as I can remember, which does not bode well.

    Now the wheel base. There are differences in design, but structurally both seem to do the job. Secretlab wheelbase is finished with a gloss black paint, which is quite fragile and even with minor bumps it was chipping. In fact the wheelbase I received was already a casualty of this. Noblechair on the other hand have black powder coated their wheelbase, which is very tough! Even my little dog can't leave a scratch on it.

    The same multi-directional tilt mechanism is supplied to both chairs. They do the same job in the same way.

    Now the armrests. Both are coated in a cold-injection foam but with slight design differences. Secretlab's foam is softer and has a slight concave surface, which offers a little more grip than Noblechair's design. But that being said I've had no issues of sliding around on the Noblechair design, but the softer foam was a nice touch. Both armrests have 4 way adjust, because they are (surprise surprise) based on the exact same design. Secretlab's buttons/switches for adjusting the armrests are more accessible on the fly, whereas with Noblechair you do have to feel around for them. However as a chronic fidgeter, having the switches tucked away isn't necessarily a bad thing in my case.

    Now for the chair. Both companies are clearly using the exact same chair frame but with slightly different designs and styling, that is why really there is very little difference between the two chairs. So to confirm most of the questions asked in this thread, both chairs are using the exact same lumbar support feature. Noblechair is not giving vertical adjustment, they are both exactly the same. Where they differ is the padding, structural reinforcement and final styling. Starting with padding, Secretlab is made with a slightly softer foam, which is noticed especially in the seat base, but that isn't to say that the Noblechair feels like sitting on a rock, because they are both very comfortable to sit on long hours. However Noblechair does seem to offer more support with their choice of foam padding and I would hazard a guess (without ripping the chair open) more structural reinforcement, which would probably explain the larger weight limit. Here's an example; with the Secretlab chair the front of the seat base was being almost completely compressed (where your legs overhang), like there was no support or resistance in the foam to the point I could almost feel the frame of the chair (and I am no where near the 130kg weight limit). You could even see it in the way the PU leather was forming a crease at the front of the chair as it was folding over where the foam behind it was being compressed. This was noticed from day one. So far the Noblechair has not done this, it feels comfortable and strong. I can compare the difference between the two like how laying down to sleep on a pile of downy pillows might feel luxurious but your back won't love you in the morning. But that being said I find both chairs very comfortable to sit on for long hours. Secretlab shouldn't give you back problems for being softer, and Noblechair shouldn't cause soreness. I just think in this case Noblechair have gotten the balance between support and comfort tuned better than Secretlab.

    One other example comes to mind now; because Secretlab use a softer foam with less compression resistance in the backrest too, I found that you can feel the lumbar support mechanism pushing into your back through the foam. This was not as uncomfortable as it sounds, it was something I was aware of but not particularly bothered by, though a couple of friends and a relative who tried the chair disagreed with me. With the Noblechair I have tried the lumbar support dialled up to the max and still cannot feel this sensation, and as you adjust the support while sitting in the chair it feels like a greater surface area is affected by adjusting the mechanism, rather than a small surface area like I felt with the Secretlab chair. Again neither chair offer a poor design, but I do think Noblechair have made better use of this feature with their design.

    As for their optional extras, both chairs come with an optional neck/head pillow. Secretlab is easily the nicer one with its soft memory foam filling, whereas the Noblechair one feels like its filled with scraps from the silent-night factory, which I am going to replace with an aftermarket purchase. Noblechair also include an optional lumbar pillow, which Secretlab does not, but honestly I don't think either chair needs it unless your back has a right angle.

    I've been as critical as possible because both chairs are based on the same frame design and are almost identical, especially now that Secretlab have dropped their prices to compete with Noblechair. So its really a judgement call as to what style you prefer. I preferred the style of the Noblechair Hero, which is why I returned the Secretlab Titan (stealth) after owning it for nearly two weeks just as the Hero was announced. I made the swap without being assured that I would end up preferring the overall design of the Noblechair, so obviously I am glad I did choose Noblechair over Secretlab. It seems to me like Noblechair as the late comer have taken ideas from Secretlab's consumer feedback and used that to make a slightly superior chair, from what is already a very comfortable chair. I guess my advise is that you cannot go wrong with either product, go with what you appeals to you and I hope my direct comparison might help anyone sitting on the fence.


    Just one final point though (I don't want to be that guy who whines about their experience, but I feel some warning is due). Secretlab's customer service for the UK is terrible. Their customer service support centre is based in Singapore, they have no European office. So should you have a problem expect to exchange one email a day (as they are +8 GMT). Should you need to send anything back it has to go to a client fulfilment centre (not owned by Secretlab) who then have to inspect and liaise with Secretlab in the same way the customer does. In short it took 3 weeks for the return on my Titan to be finalised. On the other hand I've never had an issue with a product bought though Overclockers which could not be solved in a 10 minute phone call the same day. And returns are generally sorted next day (not including weekends).
     
    Last edited: Aug 4, 2018