selling electricals online

CSA · 25 Sep 2009 at 14:45

Hi, if im selling some thing thats brand new online ( here on the members market for instance) or on the bay , the product will be covered by a warranty, do i give the buyer MY invoice so they can claim on the warranty if needs be ? or do they not need "proof of purchase" to claim on a warranty ?

just to clarify: i bought something its unused and unopened but i decided to sell it as i could do with the money lol

Greenlizard0 · 25 Sep 2009 at 14:49

It depends on what it is and where it's bought from. E.g. you only need the serial number of a Western Digital hard drive before requesting an RMA.

Admiral Huddy · 25 Sep 2009 at 14:50

It is better that you do as the RMA process normally asks for proof of purchase. However, as long as they have the product serial number, they can get by it. I don't think I've ever provided PoP details.

CSA · 25 Sep 2009 at 14:53

ah ok , i was just undecided about including my invoice with the package , ive never sold anything online before so didnt know what the standard practice was

Sin_Chase · 25 Sep 2009 at 14:56

Some companies will want PoP. Logitech did for my G15 claim.

Some Warranties also specifically state "Non-transferrable" but this usually assumes non-transferable from the person who initially registered it; which with brand new goods - You will not have.