- Joined
- 17 Nov 2018
- Posts
- 479
Us retail workers're expected to
Just stand there and take verbal abuse and not answer back
Be professional
give service with a smile
at all times but we can only take so much. for so long.
This afternoon, one of the till operators was told to Eff off by a customer who wanted a certain brand of ciggie but couldn;t have it so he told her to eff off. The customer might always be right (are they ####) but it does'nt give them the right to abuse staff or talk down to them
I've even had one customer say to me 'didn't you hear that?' when the bell for another till operator was sounded.
Just stand there and take verbal abuse and not answer back
Be professional
give service with a smile
at all times but we can only take so much. for so long.
This afternoon, one of the till operators was told to Eff off by a customer who wanted a certain brand of ciggie but couldn;t have it so he told her to eff off. The customer might always be right (are they ####) but it does'nt give them the right to abuse staff or talk down to them
I've even had one customer say to me 'didn't you hear that?' when the bell for another till operator was sounded.
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