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Sky Friends and Family deal thread!

Discussion in 'Home Cinema & Hi-Fi' started by MissChief, May 25, 2017.

  1. EddScott

    Sgarrista

    Joined: Oct 18, 2002

    Posts: 8,096

    Location: Pembrokeshire

    I'm currently paying for Sky Original and HD (Legacy for the F1)

    Was hoping to speak to live chat to see what offers - or what packages I could switch to.

    Can't seem to find the live chat anywhere. Any ideas?
     
  2. MissChief

    Capodecina

    Joined: Jul 17, 2010

    Posts: 15,519

    It depends on queues on the phones if live chat is available or not.
     
  3. mushtafa

    Wise Guy

    Joined: May 17, 2013

    Posts: 1,761

    Location: West Sussex, UK

    I've noticed a small chat button top right had side of page yesterday when I was looking.
    Also, some ad blockers may stop it working
     
  4. mushtafa

    Wise Guy

    Joined: May 17, 2013

    Posts: 1,761

    Location: West Sussex, UK

    Sky are so crap! Website broken, went to chat. Can't apply through chat, ring this number. Ring number, get put through to technical support after 5 mins of waiting. Get transferred to sales, the price I was quoted last night isn't right. What a joke!
     
  5. MissChief

    Capodecina

    Joined: Jul 17, 2010

    Posts: 15,519

    What we're you quoted last night?
     
  6. BIGWEB

    Wise Guy

    Joined: Oct 7, 2003

    Posts: 2,272

    Location: LIVERPOOL

    Surely this isn't efficient? I did phone too and was kept waiting for 10 mins so I decided to Live chat
     
  7. mushtafa

    Wise Guy

    Joined: May 17, 2013

    Posts: 1,761

    Location: West Sussex, UK

    With your code, £11 entertainment, F1 add-on is £10, £20 setup for Q.

    Went to take it out today, was told the discounts couldn't be stacked and it would now be £29 instead of £21. It's not a great deal, but can't believe two members of staff at the same firm come up with different prices.

    Last night the person on chat was trying his hardest for me to take it out and continue with the order, today I was told they couldn't do it on chat
     
  8. MissChief

    Capodecina

    Joined: Jul 17, 2010

    Posts: 15,519

    Can you send your details back to the email address you got the offer from and I will check on this for you.
     
  9. mushtafa

    Wise Guy

    Joined: May 17, 2013

    Posts: 1,761

    Location: West Sussex, UK

    What details do you need? You have my name and email.
     
  10. MissChief

    Capodecina

    Joined: Jul 17, 2010

    Posts: 15,519

    Address and postcode so I can check the system please. And what the offer details are.
     
  11. mushtafa

    Wise Guy

    Joined: May 17, 2013

    Posts: 1,761

    Location: West Sussex, UK

    I've replied to your email. I have included the chat from yesterday. Currently on chat at the moment trying to see who's correct
     
  12. mushtafa

    Wise Guy

    Joined: May 17, 2013

    Posts: 1,761

    Location: West Sussex, UK

    All sorted, thanks for the code MissChief.
     
  13. MissChief

    Capodecina

    Joined: Jul 17, 2010

    Posts: 15,519

    You got someone to confirm and complete the correct deal?
     
  14. mushtafa

    Wise Guy

    Joined: May 17, 2013

    Posts: 1,761

    Location: West Sussex, UK

    Yes, spoke to someone very helpful who has sorted everything
     
  15. MissChief

    Capodecina

    Joined: Jul 17, 2010

    Posts: 15,519

    Sweet. And sorry for the mess up. Glad you decided to stick with it!
     
  16. kitkat9933

    Mobster

    Joined: Aug 26, 2012

    Posts: 3,089

    Location: Manchester

    So for the final package £45 and £12 pm for £57pm that includes everything with a 2TB UHD and a second mini?
     
  17. GinG

    Soldato

    Joined: Jul 22, 2006

    Posts: 7,096

    I'm still looking at fibre options...what price on top of option 2 would 40mb be please?
     
  18. superdumper

    Gangster

    Joined: Nov 14, 2017

    Posts: 287

    Probably £27 for 18 months with line rental included (fibre for 8.01, line rental for 18.99), but you may need to give them a call to add it separately on your TV order.
     
  19. Hedge

    Capodecina

    Joined: Oct 18, 2002

    Posts: 16,936

    Location: Somewhere in the middle.

    Seems that my current deal has just expired.

    Whats the chance of me getting all channels, box sets, multi room q and movies (no sport) for around £45 again?
     
  20. digitalwolf

    Mobster

    Joined: Mar 27, 2004

    Posts: 3,474

    Location: England

    Does the entertainment package include access to VOD on Nat Geo, Discovery etc?

    Also, is HD £5 extra on top so £16 a month in total?