Just record everything you do with sky. I did and good job i did as they are robbin little filthy *******s.
Sign you into a contract that turns out to be no thin like said over the phone. Email recordings to the manager. He sorts it out.
Year down line, they did it again. Again spoke to manager. This time he listened to the recording from their side and then rang me back up apologising and I now get TV package including F1 and all HD/3D channels, multiroom, sky + go for consoles for £15 a month with no contract.