Sold item, buyer hasnt got it, online tracking shows otherwise

Shakeel · 9 Dec 2009 at 21:01

Computer shipped using parcel force and he lives in a block of flats. The online tracking service shows its been signed for and the address is hipped to is the one he gave on bay and paypal

So what do i do now?

maybe a 'reception desk' at his block of flats has got it?

[FnG]magnolia · 9 Dec 2009 at 21:02

Your part of the transaction is complete, I'd have thought. Screen print the tracking service page and email him this. Is he being reasonable or accusing you of ripping him off?

Duke · 9 Dec 2009 at 21:03

Tell them to suck a lemon.

Biohazard · 9 Dec 2009 at 21:03

[FnG]magnolia;15494896 said:
Your part of the transaction is complete, I'd have thought. Screen print the tracking service page and email him this. Is he being reasonable or accusing you of ripping him off?

You have proof of postage.

He has now to take it up with his neighbours, not you.

*I think.

Shakeel · 9 Dec 2009 at 21:11

[FnG]magnolia;15494896 said:
Your part of the transaction is complete, I'd have thought. Screen print the tracking service page and email him this. Is he being reasonable or accusing you of ripping him off?

no he just emailed me and said.

'i havnt got the computer yet. i will get it this week right?'

Sawell · 9 Dec 2009 at 21:12

Shakeel said:
no he just emailed me and said.

'i havnt got the computer yet. i will get it this week right?'

Probably trying to rip you off.

You've got the proof, don't worry about it.

wonderlust · 9 Dec 2009 at 21:15

The Carrier will provide a Proof of delivery.

If the buyer claims it is not him then your claim should be from the carrier...

Kol · 9 Dec 2009 at 21:16

Get a POD from the courier. Even RM recorded has electronic proof of delivery.

Dave85 · 9 Dec 2009 at 21:16

Hope he didnt pay with paypal

zovirax · 9 Dec 2009 at 21:16

I bet it was left somewhere in the block of flats and someone has stole it or similar.

Shakeel · 9 Dec 2009 at 21:19

DAvE18 said:
Hope he didnt pay with paypal

he did

Shakeel · 9 Dec 2009 at 21:19

Kol said:
Get a POD from the courier. Even RM recorded has electronic proof of delivery.

i have electronic proof of delivery

SlyReaper · 9 Dec 2009 at 21:22

Shakeel said:
he did

Paypal always ALWAYS side with the buyer. No matter how much concrete evidence you have and how flimsy his argument is, they will side with him.

Shakeel · 9 Dec 2009 at 21:26

SlyReaper said:
Paypal always ALWAYS side with the buyer. No matter how much concrete evidence you have and how flimsy his argument is, they will side with him.

really? so that means you can become a a very rich person if you just keep on saying you never recived the item and claiming refunds.

surely not eh?

suarve · 9 Dec 2009 at 21:49

Shakeel said:
really? so that means you can become a a very rich person if you just keep on saying you never recived the item and claiming refunds.

surely not eh?

Unfortunately yes

Flibbles · 9 Dec 2009 at 21:52

Paypal are actually quite reasonable but only if you have electronic proof of postage and receipt, ie parcelforce offer such a service. As long as you have these, paypal should side with you.

I'm curious, what's the feedback of this buyer?

Shakeel · 9 Dec 2009 at 21:54

Flibbles said:
Paypal are actually quite reasonable but only if you have electronic proof of postage and receipt, ie parcelforce offer such a service. As long as you have these, paypal should side with you.

I'm curious, what's the feedback of this buyer?

his feedback is three. and parcelforce are one of the shipping services that paypal advise to use

suarve · 9 Dec 2009 at 21:54

Flibbles said:
Paypal are actually quite reasonable but only if you have electronic proof of postage and receipt, ie parcelforce offer such a service. As long as you have these, paypal should side with you.

I'm curious, what's the feedback of this buyer?

should = 99% won't side with you. Paypal are naff when it comes to stuff like this imo - even in seemingly open ans shut cases.

Burned_Alive · 9 Dec 2009 at 21:55

Did you ship to a verified address? If so, I wouldn't worry too much, as you should be covered from all angles seeing as you have sent via a trackable method and have POP and POD.

siumatfung · 9 Dec 2009 at 22:00

have you not transferred the money out of your account yet?

tbh surprised you didnt put it on the MM