Strange problem, is it BT or me?

DavidQ

DavidQ

DavidQ

Permabanned
Joined
10 May 2006
Posts
1,190
Location
Northern Ireland
Hi folks,

Well since I'm off work now I'm using my internet a lot more than usual, I've noticed that from around 6:30pm until 12:00 am my download speeds are just under 150kbs, yesterday at 6:46pm my internet just disconnected and reconnected. I was downloading from newsgroups just before this happened at over 800kbs and after the disconnect 180kbs and then it slowly deteriorates right down to 120kbs. After 12pm it's like my internet gets a kick in the bum and jumps back up to 800kbs and it happened at 12:04 on Wednesday night and 12:00 on the dot last night. I've spoken to BT support and they've asked me to connect my pc to the test socket for 3 days, I've had my laptop hooked up there for the mean time. I guess my question is are BT throttling me and not admitting it or am I paranoid and it's just a line issue but i find it very obscure that these "line issues" occur at the same periods, this has been happening for around a week or so and I'm currently on BT option 3 iirc with a 40gb cap however i abused it a little and they said they would give me unlimited for free. Any suggestions on how I should approach this issue?

Thanks for reading
 
This is what i grabbed from my router, Netgear DG834PN

stats.PNG
 
At the moment I'm only getting 60kbs, that's with 20 connections on giganews newsgroups. speed tests are the same and showing my connection is only running above 512k speeds.
 
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 6500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 7744 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 5451 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.
 
Thomss said:
Following on from this, I can't access the BT speed test site, is it down at the moment?

NDO are telling to run it over the next 3 day's then get back to them, as I'm having huge pings and slow download speed, although I'm connected at full speed on the modem.


Thanks guys :)
Click to expand...

it wouldn't load for me in firefox but it did in ie7, have you tried that?
 
Yeah BT won't take any kind of action unless there is significant evidence, which looks like it's going to be hard to prove.
 
Apparently UKFSN and Aquiss are meant to be good, I'm in my BT contract for about 7 more months but I've never had any problems with them up until now.
 
My intenet is constantly lagging, in cs/css i get loads of loss/choke and ventrilo keeps timing out. :'(
 
BT Broadband and I'm getting extremely peeved off at my ridiculous speeds as of late. To top it off i have to go and explain these problems again to someone who barely speaks english on Monday morning.
 
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