Swiftcover - Anyone on here use them?

DomBruv · 15 Nov 2018 at 14:25

Just wanting to know what they are like, they have just beat my renewal price by £600!

A google review shows they are terrible but i find with insurance companys people only ever write the bad things and never the good.

In need of an OCUK opinion

Haze · 15 Nov 2018 at 14:34

Like you say, they are all the same really, go for it

Iamzod · 15 Nov 2018 at 16:52

I did once, i was building up my NCB at the time & they used to freeze it if you made a windscreen claim which no other insurer did so I moved at renewal.

Hawk Tuah · 15 Nov 2018 at 17:08

I'm with Swiftcover. Not had a claim, so I've not had any problem.

I find their 'all online' ethos suits me perfectly.

/Edit Actually, tell a lie - I did have a windscreen cover claim. All went through exactly as you'd expect - paid the excess, picked the date and an Autoglass guy came to do the job in a couple of days.

IAmATeaf · 16 Nov 2018 at 12:52

I was with them a few years ago but never made a claim so no idea what they are really like. For me back then they were the cheapest by a long shot, then out of the blue their renewal prices shot up so moved. Maybe they’ve now come back full circle looking for customers?

-westy- · 16 Nov 2018 at 13:37

I've used them in the past - like others have said, much of a muchness tbh. They froze my NCB for the year that I made a windscreen claim, but I wasn't bothered.

Hades · 16 Nov 2018 at 14:15

All insurers try to wriggle out of it when you need to claim. They are all crap.

muon · 17 Nov 2018 at 20:36

Swiftcover = AXA.

Obviously being one of the largest insurance companies in the world doesn't necessarily mean they are good at treating customers well.

peterwalkley · 18 Nov 2018 at 09:27

IAmATeaf said:
I was with them a few years ago but never made a claim so no idea what they are really like. For me back then they were the cheapest by a long shot, then out of the blue their renewal prices shot up so moved. Maybe they’ve now come back full circle looking for customers?

I was with them until this year when the renewal shot up so I've moved. Over 10 years NCB here.

As already said, they're all pretty much the same.

Ahleckz · 18 Nov 2018 at 10:23

My girlfriend was with them. Wrote off her X reg Micra at the beginning of this year. Claims department were initially hopeless, not phoning back when promised. Then they claimed she wasn’t claiming on the insurance. Then got it sorted and they paid out £900 (CAP Retail was £1050) on first offer.
The experience of claiming wasn’t easy and stressful but they were by far the cheapest and I imagine all the major players would be similar if you had to claim.

ajgoodfellow · 19 Nov 2018 at 12:18

I was with them ten years ago and needed to claim on a total loss. I found them to be perfectly fine - the price was reasonable (after negotiation) and they didn't take long to pay.

DomBruv · 20 Nov 2018 at 14:08

Thanks guys