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- 9 Aug 2008
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ill try and open it up later
we use both lines![]()
In that case you won't be able to remove the box then if you use both lines.
ill try and open it up later
we use both lines![]()


Long story short.
If that extension box hadn't been there when they installed the second line they would have used a smaller connection box to link the drop cable to the internal cable running to your master socket (in your bedroom). There would always have been something there.
The cable you've marked in blue is an extension from the master socket of your primary line. You can disconnect this from the master socket and simply snip the cable under the windowsill. Your line should not be connected to that faceplate in any way, so when you remove the main line connection that box will just be holding the bridged cables for your line.
Since you're forbidden from touching the drop cable connection, it's up to BT to swap the socket for a connection box. The basic idea being to:
Phone BT. Tell them that you have two phone lines and that an extension socket for the main line is being used as the point of entry for the secondary line. Tell them that you no longer use that extension socket and would like to enquire about having it removed and something more discrete put in its place for the second line's entry point.
All being well, they should come out and replace it with something like this.
Or, you could say "to hell with the T&Cs, I'm confident that I can swap out the box for something more discrete without ball sing things up."
In which case you could buy something like this (and one of these for the installation) and do it yourself. Carefully, and baring in mind that if you screw it up BT will charge you an arm and a leg to put it right.
thanks for the brilliant explanation, really clears things up
What Mr Bell was getting at is that in your opening post you say that line 1 is used for "calls etc" and that line 2 is only for internet. If that "etc" doesn't include anything that would preclude an ADSL connection, you would be better off cancelling one of your lines and running calls and internet from just one (your line would be more convenient for the wiring as you could reuse the extension in the opposite direction to get a connection to where the other master socket is). That is assuming a fairly standard setup though, there are certainly plenty of things that could stop you from having ADSL service on a line.
cant have ADSL on the primary line, thats why we have the secondary line![]()




From what I can see is that you have 2 incoming lines.
correct
You pay bills on both lines.
correct
They both have telephone numbers right?
yes, thats right
You can make calls from both incoming lines right?
technically yes, but we only have a phone connected on the primary line, the secondary line is for internet use only - thus my question about removing the microfilter

No worries
1. The drop cable is just the name for the external cable. It usually has got a tougher jacket as it's the cable running from the pole/cabinet. Internal cable doesn't usually need to be as well armoured
right ok, so does that connection box do anything other than connect the wires directly to eachother? capacitors/fuses or anything?
2. Technically no, but if someone phones you (those autodialling telemarketers don't care if you have a phone connected or not) it could cause your ADSL to drop. You're as well just using it regardless, it's not going to harm your sync
if it wont hurt sync, then ill keep it attached
