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Telewest have gone down the pan!
- Thread starter Shin Gouki
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Caporegime
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Aint they part of NTL, if so thats very old news as NTL said they were shaping months ago, theres a big thread on it in here.
Yeah thought so here it is.
Yeah thought so here it is.
Sorta off topic here but just how fast a connection do you need for gaming anyway?
I'm on Telewest 2mb and it seems to do everything I want at the mo. Surely throttling wont affect BF2 or Warcraft unless they throttle the connection down to say 256k (I'm just guessing a number by the way)?
My download speeds on uTorrent are still hitting around 220kb/s though.
EDIT: I just read this post back just realise that I don't have a clue what I'm talking about. Feel free to pelt me with abuse if I deserve it.
I'm on Telewest 2mb and it seems to do everything I want at the mo. Surely throttling wont affect BF2 or Warcraft unless they throttle the connection down to say 256k (I'm just guessing a number by the way)?
My download speeds on uTorrent are still hitting around 220kb/s though.
EDIT: I just read this post back just realise that I don't have a clue what I'm talking about. Feel free to pelt me with abuse if I deserve it.
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I live in Willenhall and last night I was having loads of problems with speed!
I could download from newsgroups at 1.02mb/s which is great but if I tried to open up just normal web pages it was taking ages!
I reset mu modem and it went mad blibking irrratically!
I'm hoping it was something to do with the 20mb we are supposed to be getting soon!
I could download from newsgroups at 1.02mb/s which is great but if I tried to open up just normal web pages it was taking ages!
I reset mu modem and it went mad blibking irrratically!
I'm hoping it was something to do with the 20mb we are supposed to be getting soon!
Shin Gouki said:
If your getting 796k download rate after 6pm at night thats not bad at all with port throttling, ive been down to 300k on my 10mb NTL line, but its normally around the 700k mark after 6pm at weekends. During non-peak hours i can download at the full 1.2mb/sec.
The problem is that NTL/Telewest do not guarantee a 10mb connection 24/7, its anything upto 10mb speed. So getting 796k/sec is fine by ntl/telewest.
Most ISP's these days have some sort of restriction on their service, its either port throttling at peak hours, or restrictions on the amount you can download. NTL/telewest is still unlimited.
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Always download at 1.0-1.2mbps as long as the source can send that fast. Newsgroups is always max down speed and since joining a couple of torrent sites, i've since been getting max speeds on torrents too which is always nice to see. 
Come to think of it, i'm almost always downloading at max speed or uploading at max speed 24/7 here.
Come to think of it, i'm almost always downloading at max speed or uploading at max speed 24/7 here.
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Shin Gouki said:
Also live in dudley and share the same problem, upgraded to 10mb and speeds are worse than 2mb
Rant (factual):
I'm sorely disappointed with them tbh. I've been a Telewest customer since they introduced a dial up service, and until July 2006 I never had a problem with the broadband services (1 then 2 then 4 then 10 meg). But since I moved into my latest house in Liverpool (L17) it's been appalling. I should be on 4 meg, I'm lucky to get 1 meg (and that's no exaggeration, we're talking very lucky to get 1 meg at 4am).
Heres the weird thing though.. After basically loosing my rag 3 times in the space of an afternoon 2 months ago on the phone to BY BB support management I finally got put through to 'second line support', and after much arguing the guy decided that as a temporary measure he would swap me over to another something or other (channel/line/downstream/server or something).. And boom.. I was back up to 4 meg for a few months.. Then barclays screwed up my account and my direct debit to telewest bounced, they restricted my services. I called up and sorted it out, but alas my connection was reset and I was placed back on the original channel or whatever it is. Instantly back below 1 meg.
So I called them again, this time I knew what to ask for, got through to second line support, told them what had been done to sort it before, and that I would like the same to happen again, just to be told "I'm sorry, policy has changed recently and we're not allowed to do that under any circumstances anymore, no channel swaps (or whatever it is I can't remember, it's 6am)", and he decided he was going to send a techy around. so far I've had 2 techies here in the last 4 months, the first one checked everything and took lots of readings and made calls and said it was fine, and then the second came, and after I basically taught him how to use a computer (I'm not joking either, this guy was totally computer illiterate, single finger typing, had no idea what a ping/tracert command was etc) said "nothing at all wrong your end" and left. The third is coming next Saturday, and it's a complete waste of time, I know it, the second line support guy knows it, and they really are taking the **** out of me. I pay £35 a month to be taken the **** out of.
I was told that I can claim compensation in the form of 4 months without a bill for TV/Internet (after the techie has confirmed that it's not a problem with my physical connection - which it is not, as 'confirmed' by my 2 months of trouble free speeds on the alternative channel/line), but tbh i'm not interested in free services when they are so dire. I'm pretty much going to give it until next Monday and then start really kicking off and demand to be swapped to the channel/line I was getting 3-4 meg on.
The main problem is that i'm trapped with Telewest because my housemates are using the BT line into the house for a 24 meg BE connection (with which they get a minimum of 18 meg during peak hours!!). Beh. Telewest, just die in the face.
I'm sorely disappointed with them tbh. I've been a Telewest customer since they introduced a dial up service, and until July 2006 I never had a problem with the broadband services (1 then 2 then 4 then 10 meg). But since I moved into my latest house in Liverpool (L17) it's been appalling. I should be on 4 meg, I'm lucky to get 1 meg (and that's no exaggeration, we're talking very lucky to get 1 meg at 4am).
Heres the weird thing though.. After basically loosing my rag 3 times in the space of an afternoon 2 months ago on the phone to BY BB support management I finally got put through to 'second line support', and after much arguing the guy decided that as a temporary measure he would swap me over to another something or other (channel/line/downstream/server or something).. And boom.. I was back up to 4 meg for a few months.. Then barclays screwed up my account and my direct debit to telewest bounced, they restricted my services. I called up and sorted it out, but alas my connection was reset and I was placed back on the original channel or whatever it is. Instantly back below 1 meg.
So I called them again, this time I knew what to ask for, got through to second line support, told them what had been done to sort it before, and that I would like the same to happen again, just to be told "I'm sorry, policy has changed recently and we're not allowed to do that under any circumstances anymore, no channel swaps (or whatever it is I can't remember, it's 6am)", and he decided he was going to send a techy around. so far I've had 2 techies here in the last 4 months, the first one checked everything and took lots of readings and made calls and said it was fine, and then the second came, and after I basically taught him how to use a computer (I'm not joking either, this guy was totally computer illiterate, single finger typing, had no idea what a ping/tracert command was etc) said "nothing at all wrong your end" and left. The third is coming next Saturday, and it's a complete waste of time, I know it, the second line support guy knows it, and they really are taking the **** out of me. I pay £35 a month to be taken the **** out of.
I was told that I can claim compensation in the form of 4 months without a bill for TV/Internet (after the techie has confirmed that it's not a problem with my physical connection - which it is not, as 'confirmed' by my 2 months of trouble free speeds on the alternative channel/line), but tbh i'm not interested in free services when they are so dire. I'm pretty much going to give it until next Monday and then start really kicking off and demand to be swapped to the channel/line I was getting 3-4 meg on.
The main problem is that i'm trapped with Telewest because my housemates are using the BT line into the house for a 24 meg BE connection (with which they get a minimum of 18 meg during peak hours!!). Beh. Telewest, just die in the face.
Slam62 said:Hello
From speedtest
http://www.speedtest.net/
(seems to vary an awful lot though)
Yet using grabit to update group, I get approx 450Kbs
presumably this is traffic shaping
would I have better luck with grabit at a different time of day?
Out of interest, you say it's low when updating groups, but wha about when actually downloading files from newsgroups? I found that I can download (on a 10Mbit line) at 1.2MB/s from my newsgroup provider but if I update a group it's verrrrry slow. Which is why I stick to nzb files so I never even need to subscribe to a group.
jon86 said:
I got a separate line so that I could game. My housemates are huge soulseek/torrent users and destroy my ping in-game (I live with 5 people, requests to turn file sharing off don't work), so I thought it best to just give in and go with something that I'd never had trouble with, plus get cable TV at the same time.
Hi,
I am also in Liverpool to (L15) i have had ongoing problems that go back to January 2006. I have called them up about slow speeds and they just give a few months half price for the broadband. I have been told they would be doing upgrades in January 2007 no idea when they would be finished though. They also said it was best to try claim back any compensation when the connection has been fixed.
I am also in Liverpool to (L15) i have had ongoing problems that go back to January 2006. I have called them up about slow speeds and they just give a few months half price for the broadband. I have been told they would be doing upgrades in January 2007 no idea when they would be finished though. They also said it was best to try claim back any compensation when the connection has been fixed.
I'm in Bristol and I'm sitting here leeching from Giganews and maxing my 10meg connection (1.17mb/sec) as I type this, and never have any problems doing so, I can ALWAYS max my line out, no matter what day, or time.
I pulled down just short of 300gb over the last month, and never have any shaping or limits.
I've been with Telewest for years, since the dial-up days. I have had very few problems, the worse was when my connection was down for about 2 days, and they refunded me a months subscription for that. Any other small problems have been rectified very quickly indeed.
Very happy with them myself.
I pulled down just short of 300gb over the last month, and never have any shaping or limits.
I've been with Telewest for years, since the dial-up days. I have had very few problems, the worse was when my connection was down for about 2 days, and they refunded me a months subscription for that. Any other small problems have been rectified very quickly indeed.
Very happy with them myself.
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Soldato
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Urr i must be with someone else then because it hasnt dropped below 1MB's since i was upgraded.
I wish people would stop winging here about the fact that there speed test came below par. This isnt the Telewest support line.
I wish people would stop winging here about the fact that there speed test came below par. This isnt the Telewest support line.