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The deliveroo scam

Discussion in 'General Discussion' started by Hagar, 12 Jun 2021.

  1. Hagar

    Capodecina

    Joined: 1 Mar 2010

    Posts: 11,163

    Location: 5 degrees starboard

    Not living with us, no, and nobody enters the house and opens our safe or drawers to read a debit card.
     
  2. Diagro

    Sgarrista

    Joined: 3 Jun 2012

    Posts: 9,823

    OK, but has anyone come in?

    Not hard to take a photo of both sides of a card say 6 months back, then start using it now.

    I'd never trust anyone enough not to.. apart from my wife.

    I'd fully expect my kids to try it at least once. Because... kids.
     
  3. Bouton Aide

    Caporegime

    Joined: 9 Aug 2008

    Posts: 29,523

    How would they know it was there if it was put in a safe place?
     
  4. Diagro

    Sgarrista

    Joined: 3 Jun 2012

    Posts: 9,823

    Dunno.. we as humans have eyes and hands. We tend to move things around until we find something interesting.
     
  5. Bouton Aide

    Caporegime

    Joined: 9 Aug 2008

    Posts: 29,523

    That's what you might do. Not sure how many do this though. I certainly don't, I know where I put things lol.
     
  6. Danthus

    Capodecina

    Joined: 5 Jun 2010

    Posts: 15,375

    Anyone else have no idea how this could have happened given the details the OP has shared so far?
     
  7. MatsyLR

    Mobster

    Joined: 10 Jan 2012

    Posts: 2,873

    Location: UK

    Same situation would happened REGARDLESS of which bank you where with just FYI.
     
    Last edited: 13 Jun 2021
  8. Hagar

    Capodecina

    Joined: 1 Mar 2010

    Posts: 11,163

    Location: 5 degrees starboard

    Cards have been changed, we will see.
     
  9. Le Clandestin Brun

    Sgarrista

    Joined: 6 Sep 2007

    Posts: 9,042

    Problems in the banks transaction management back-end, ie. someone else's transaction being applied to their account due to transaction processing problems within the daily batch. Usually the bank find out and correct before the customers notice but sometimes it takes a customer flagging it to find out there's a batch problem.

    Edit: Bit of an example - a new merchant used a special character which got through most programs but an old batch program was never modified to handle such and had a badly designed exception handling process which missed it, read the next record for the merchant details and applied an incorrect merchant code to a correct transaction. Same could possibly happen if an error occurred when calling for customer details although it would be exceptionally rare to have something like this go unnoticed for so long. Perhaps they've upgraded their IBM batch with some new stack API's and are having issues? Lots of possibilities, worth asking them to verify the original transaction coming in from MasterCard or Visa.
     
    Last edited: 13 Jun 2021
  10. Diagro

    Sgarrista

    Joined: 3 Jun 2012

    Posts: 9,823

    Huh? And so does the person who looked at them. After looking for them.

    Hmmm...
     
  11. Danthus

    Capodecina

    Joined: 5 Jun 2010

    Posts: 15,375


    So not a "Deliveroo Scam" then like the OP suggests.
     
  12. Le Clandestin Brun

    Sgarrista

    Joined: 6 Sep 2007

    Posts: 9,042

    No idea. Just throwing ideas out there...

    Could have got their details from a key-logger.

    Could have got them physically from the cards somehow.
     
  13. Bouton Aide

    Caporegime

    Joined: 9 Aug 2008

    Posts: 29,523

    banks need to up their security man this should not be happening in 2021. All banks need a re-auth with MFA on all transactions and I don't care how inconvenient it might be to someone. They loosing bloody billions to scammers and scammers are winning!

    I read up about London scammers and how much they ripping out of peoples banks through cash withdrawals. Absolutely disgusting it is.
     
  14. Super Tigers

    Wise Guy

    Joined: 22 Oct 2002

    Posts: 1,944

    Location: Hull, UK

  15. d_brennen

    Capodecina

    Joined: 30 Jan 2009

    Posts: 16,725

    Location: Aquilonem Londinensi

    The money lost is probably less than would be spent on all the Karen's calling up every other day
     
  16. Longbow

    Sgarrista

    Joined: 15 Jan 2004

    Posts: 9,819

  17. Super Tigers

    Wise Guy

    Joined: 22 Oct 2002

    Posts: 1,944

    Location: Hull, UK

    I actually linked to a page in the thread, but I copied the text to to help save you the hassle.

    Just found similar item on my Barclaycard statement. (Deliveroo.co.uk London). We live in an area of Buckinghamshire that Deliveroo and JustEats won't deliver to!

    Barclaycard say card details probably obtained from a database hack.

    Card is only used for eBay/PayPal purchases and for paying agents of property we own abroad, so strange that it ended up being used in the UK, as would imply eBay/PayPal have been hacked.
     
  18. Longbow

    Sgarrista

    Joined: 15 Jan 2004

    Posts: 9,819

    But once again... that means the card has to have been used. OP says they haven't used it, so either they are lying or something else is the wrong.
     
  19. Hagar

    Capodecina

    Joined: 1 Mar 2010

    Posts: 11,163

    Location: 5 degrees starboard

    Definitely not a keylogger that card is not used anywhere and certainly not online. That account is pensions in, direct debits out occasional dump to a savings vehicle. All done by my wife who would rather write cheques than use her debit card. :) my card has never left the house since it arrived shiny new from the bank.

    I have a seperate current account and card for online use from a different bank so there is a firewall airgap about 100 yards long along the high street.:D
     
  20. Le Clandestin Brun

    Sgarrista

    Joined: 6 Sep 2007

    Posts: 9,042

    Ask them to trace the transaction clearing data and if it shows legit get them to ask the acquirer (M/C or Visa or whoever) to verify it's legit from the merchants data. If all is legit then someone has/had a leak, as you say the card has never been used and it's pretty impossible for someone to figure out the encryption keys to correctly create a duplicate.