Its horrendous management from the top. Its like saying "why does my daughter have a coke problem and no degree? I sent her to the best schools, bought her the nice clothes, never said no to her and got her the best tennis coach money could buy". Because that stuff only matters if the core things are done properly. Its the part thats truly baffling. They are businessmen. Their bread and butter should be hiring the right people in the right roles. The sheer stupidity of it is mind boggling. If United were run as well as City or Liverpool over the past decade the Glazers could have taken out masses more money, spent loads less and had a happy fanbase along with a club that is worth a huge amount more than it is (no I am not getting into this again Baz).
I just don't understand it. Its not like there aren't blueprints on how to run a football club well in this day and age.