Uber eats

Bassmansam · 24 Feb 2019 at 08:38

So last night i got in from the pub and ordered a big mac meal from uber eats.About 20 minutes later i got a call from Uber to say its too late and my order can’t be delivered.

Fair enough,so i went on just eat and ordered a pizza. Five minutes later mcdonalds turns up. Being mildly drunk i did not refuse to take it. However, i then bad two meals. I contacted uber ears to get a refund and they are refusing..

Should i be refunded?

HoneyBadger · 24 Feb 2019 at 08:41

You ate it, so no.

Semple · 24 Feb 2019 at 08:44

Did you not get a cancellation confirmation from uber eats?

Bassmansam · 24 Feb 2019 at 08:46

Semple said:
Did you not get a cancellation confirmation from uber eats?

No but ubers office called to say its cancelled...

Participant · 24 Feb 2019 at 08:48

Bassmansam said:
i did not refuse to take it.

That bit seems important.

Semple · 24 Feb 2019 at 08:53

Bassmansam said:
No but ubers office called to say its cancelled...

That doesn't sound normal, if it's been cancelled you'd normally get a cancellation confirmation.

Sounds like they told you it was cancelled but it had probably been picked up at that point.

The key thing you need here is proof that it was cancelled. Without that I fear you're not going to get anywhere with claiming a refund.

Bassmansam · 24 Feb 2019 at 09:02

Participant said:
That bit seems important.

If you make an order and refuse it at the door would you be refunded?

Scam · 24 Feb 2019 at 10:38

Are you sure it was Uber that called? Lol I can't imagine such a forward thinking technology company would ever resort to phone calls, especially for something so minor.

tom_e · 24 Feb 2019 at 11:12

You accepted the meal, you ate the meal, you were charged for the meal. Sounds about right to me.

robfosters · 24 Feb 2019 at 11:21

The real question here whether or not you had bacon on the Big Mac? Only wrong’uns have bacon on Big Macs.

That will sway my decision on your culpability.

Bassmansam · 24 Feb 2019 at 12:00

tom_e said:
You accepted the meal, you ate the meal, you were charged for the meal. Sounds about right to me.

Ok but because of the call they made i then ordered pizza which i didn’t eat. So i have lost money due to their mistake.

~Divine~Wind~ · 24 Feb 2019 at 12:48

Or alternatively gained something different for breakfast

builder22 · 24 Feb 2019 at 13:13

you were so drunk you fell asleep for 2 mins and dreamt Uber phoned you to cancel the Big Mac

XeNoN89 · 24 Feb 2019 at 13:21

Scam said:
Are you sure it was Uber that called? Lol I can't imagine such a forward thinking technology company would ever resort to phone calls, especially for something so minor.

They do call . I had an Uber eats order a while ago that was picked up but when I was watching the tracker the delivery guy went off in the wrong direction and was just driving around all over the place so it was very late, they rang and said the drivers bike was stolen !

tom_e · 24 Feb 2019 at 13:22

Bassmansam said:
Ok but because of the call they made i then ordered pizza which i didn’t eat. So i have lost money due to their mistake.

Maybe if you'd had a conversation with the driver about the fact you'd been told it was cancelled you may have gotten somewhere, to be fair you may still be refunded but obviously it'll be a couple of days until your account reflects it.

Bassmansam · 28 Feb 2019 at 18:04

*bump*

Uber are fobbing me off saying they have no record of a call being made to me. I have the record on my phone and have sent screenshot evidence to them. Im not too bothered about the moneu its more about the principals.

There mistake means i have paid elsewhere. Its not my fault that the delivery then turned up the call. Does anyone know if there is a regulator for deliverys?

robfosters · 28 Feb 2019 at 18:40

Is it really worth it over a few quid.

At the end of the day, you ate the food. I don’t know why it’s so hard for you to understand that you should pay for it.

d_brennen · 28 Feb 2019 at 18:44

Sheesh this forum. How do people life?

Pay for the **** you stuff in your gob. Is it hard?

A2Z · 28 Feb 2019 at 18:53

Bassmansam said:
*bump*

Uber are fobbing me off saying they have no record of a call being made to me. I have the record on my phone and have sent screenshot evidence to them. Im not too bothered about the moneu its more about the principals.

There mistake means i have paid elsewhere. Its not my fault that the delivery then turned up the call. Does anyone know if there is a regulator for deliverys?

No, it's your mistake accepting the McD's. If they called to tell you it's cancelled and you ordered a pizza why would you then accept the McD's, makes no sense.

Then you want to get out of paying for it LOL. Joker.

Bassmansam · 28 Feb 2019 at 18:55

If i refused it at the door it they would probably still charge me for it. If i didn’t receive the call to say its cancelled then this situation would not have happened.

Uber eats

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