Software wise, the Galaxy S runs Android 2.1 partially disguised by the company’s own TouchWiz 3.0 UI. The main improvement is in the notification bar, which now gets persistent shortcuts for toggling WiFi, Bluetooth, silent and vibration modes, together with media playback controls when the MP3 app is running. Four fixed icons – Phone, Contacts, Messaging and Applications – run along the bottom of the screen and can’t be moved or replaced. [Update: only Applications is permanent; the others can be swapped out by going into the app menu and choosing Edit from the menu - thanks tnt!] Still, we’ve made our feelings clear about TouchWiz (in its various incarnations) in previous reviews; suffice to say, it lacks the appeal of HTC Sense, and most of the time we’d have preferred the basic Android 2.1 interface. More worryingly, whatever Samsung has done to the ROM has introduced numerous points of lag and even freezing.
Try to open your email inbox, or view a specific message, and the Galaxy S sometimes seizes up for a few seconds before the content is shown. There are similar pauses when deleting items or marking messages unread, with pop-up contextual menus hanging around on-screen for seconds longer than they should. Meanwhile the back control can be reluctant in its action, before suddenly catching up and slinging you to the homescreen. We’ve got two Galaxy S handsets on hand from different sources and both show the same sort of issues (more noticeable when you’ve loaded your email inbox and contacts). It’s frustrating, especially given that the 1GHz chip can otherwise feel faster than smartphones running Qualcomm’s rival 1GHz Snapdragon CPU.