Urgent help needed!

TheCenturion · 2 Sep 2010 at 23:27

NathWraith said:
Anant your noobness amazes me sometimes.

So I take you have the 12V rail in, and the power to the GFX?

Yes

As I've stated several times, the graphics card has the correct cable connected, I've checked that a few times now.

cmndr_andi said:
Would you be able to take a few more photos of all the connections to the motherboard?

Have you changed anything in the BIOS other than the graphics? You may want to reset the CMOS as well so you can start again from motherboard defaults.

Yes, as soon as I realised that there was something wrong I tried resetting the cmos.
EDIT: Photos coming up

ThestigGT999 · 2 Sep 2010 at 23:37

have you tried updating drivers

TheCenturion · 2 Sep 2010 at 23:38

ThestigGT999 said:
have you tried updating drivers

The card should run on plug and play drivers.

TheCenturion · 3 Sep 2010 at 00:01

The card isn't showing up in device manager

ThestigGT999 · 3 Sep 2010 at 00:05

what does it say in the bios

cmndr_andi · 3 Sep 2010 at 00:05

anant_shah94 said:
The card isn't showing up in device manager

If the BIOS is set to "onboard" graphics as the primary graphics adapter it should ignore the 5770 in the PCIe slot.

What happens (on screen) when you switch the PCI express option on in the BIOS?

TheCenturion · 3 Sep 2010 at 00:08

When I switch it to pcie, whilst plugged into the onboard, it still displays using the onboard

cmndr_andi · 3 Sep 2010 at 00:14

Is the "internal graphics mode select" set to "auto"? (on the same BIOS page as before).

TheCenturion · 3 Sep 2010 at 00:18

Yes, there are 3 options:

Auto
Enabled, 1mb
Enabled, 8mb

TheCenturion · 3 Sep 2010 at 14:52

It must be a pretty basic problem if the card won't even be detected in device manager?

It's a pcie mobo, but a pcie 2.1 card.

HazardO · 3 Sep 2010 at 16:19

Double check it's correctly seated and double check the PCIe power connector (At the PSU end as well, it is modular).

If it doesn't show up at all in device manager it's probably either:
Not correctly seated
Not got PCIe power connected
Knackered.

Check in device manager that it hasn't turned up as an unidentified device or a standard VGA adapter.

TheCenturion · 4 Sep 2010 at 14:48

Yes, it says 'standard vga graphics adapter' in the bios

TheCenturion · 4 Sep 2010 at 15:24

just checked. The old pcie card works fine, but the new one just doesn't :confused:

Temi_D · 4 Sep 2010 at 16:26

I read somewhere sometime ago that the 5770 had compatibility issues with some older pcie slots, not sure if thats the case here though

TheCenturion · 4 Sep 2010 at 16:34

That might be the problem. The motherboard is only pcie 1.0

The drivers won't install properly either, but that shouldn't be the problem, as it should still work with plug and play right.

mothermachine · 4 Sep 2010 at 16:53

Does sound like a PCI 1.0/2.0 problem to me. I guess the card manufacturer should be able to confirm compatibility for you though before you return/exchange the card. Although tbh it sounds like a new mobo would be a cheaper option.

TheCenturion · 4 Sep 2010 at 16:53

yeah, he bought the card off the bay, so no returns

I'll tell him that he can get a new mobo

TheCenturion · 4 Sep 2010 at 17:00

Actually, here's a though: would updating the motherboard bios fix the problem?

Temi_D · 4 Sep 2010 at 17:18

Possibly, is there a way for you to test the card in another system to make sure its working?

TheCenturion · 4 Sep 2010 at 18:03

yes i could, but my systems are both pci-e1 1.0 as well