USB Crash on brand new build

lucxs · 21 Jan 2021 at 21:09

Hello everyone,

I'm new to PC Gaming and I've just completed my build. Specs below:

Ryzen 5800x
Asus ROG STRIX OC 3070
Asus B550-F Mobo
16GB Ram
Corsair H115i
Corsair RM750 PSU

Since I am getting random USB disconnects and then everything reconnects within seconds but my webcam freezes with this disconnect whilst streaming on OBS.

Not too sure why my USBs would overload (No windows message alerting an overload or anything) - Is this something that has been discussed before? USBs connected:

Logitech Pro Mouse
Logitech Streamcam
Logitech Pro X headset
Razer Huntsman Elite keyboard

Does anyone have any suggestions?

mickyflinn · 21 Jan 2021 at 21:36

Latest drivers installed for the motherboard ?

lucxs · 21 Jan 2021 at 21:42

mickyflinn said:
Latest drivers installed for the motherboard ?

All updated - Checked over this twice

mickyflinn · 21 Jan 2021 at 21:51

lucxs said:
All updated - Checked over this twice

Ate they updated threw windows or from themotherboard website ?

Check power options for usb and Find 'USB selective suspend setting' and change it to disabled.

lucxs · 21 Jan 2021 at 21:52

mickyflinn said:
Ate they updated threw windows or from themotherboard website ?

Check power options for usb and Find 'USB selective suspend setting' and change it to disabled.

From Windows, and ASUS website - Also changed that setting when it happened the first few times

mickyflinn · 21 Jan 2021 at 21:57

lucxs said:
From Windows, and ASUS website - Also changed that setting when it happened the first few times

Im guessing you've tried diffrent usb ports so wondering if you have a faulty device.

Does it hs3ppen with just keyboard and mouse ?

lucxs · 21 Jan 2021 at 22:22

mickyflinn said:
Im guessing you've tried diffrent usb ports so wondering if you have a faulty device.

Does it hs3ppen with just keyboard and mouse ?

Oh it happens with every device, my mouse and keyboard disconnect and reconnect, my cooler, and webcam

mickyflinn · 21 Jan 2021 at 22:29

lucxs said:
Oh it happens with every device, my mouse and keyboard disconnect and reconnect, my cooler, and webcam

Check the power options for the Usb devices.

'Change plan setting' on your chosen plan.
Click 'Change advanced power setting' on your chosen plan.
Find 'USB settings' and open.
Find 'USB selective suspend setting' and change it to disabled.

lucxs · 21 Jan 2021 at 23:55

mickyflinn said:
Check the power options for the Usb devices.

'Change plan setting' on your chosen plan.
Click 'Change advanced power setting' on your chosen plan.
Find 'USB settings' and open.
Find 'USB selective suspend setting' and change it to disabled.

Yeah I did this already and still no changes