Never used them before but as I had some gift vouchers and could trade in my Tesco clubcard points I decided to use them to purchase my hearts desire, the Canon 24-70 f2.8. Rang the Lincoln store and got them to reserve one.
"Is it brand new and boxed"? I asked
"Yes"
"so it's not been on display in the shop then"?
"Well yes it has, but it's never been out of the cabinet and the caps have never been off"
"OK" says I that seems fair enough so I make my way over to Lincoln my closest store, but still an hours drive away.
On inspecticg the lens before purchase I see that there is quite a bit of dust on the front and back lenses and also some marks on the front lens which after a few minutes of lens penning refuse to come off, most likely droplets of spit.
The chap I spoke to on the phone happens to be in the shop at the time so I ask him "So how did it get like this if the caps have never been off"?
"No idea he says"
I ask him how he can be 100% sue the caps have never been off and he says he can't be as he isn't there 100% of the time.
I suggest he shouldn't have told me what he thought I wanted to hear on the phone if he wasn't sure
Anyway, I said I wasn't happy and asked them to order me another in, which will mean another round trip to Lincoln
Is this typical of this company?
"Is it brand new and boxed"? I asked
"Yes"
"so it's not been on display in the shop then"?
"Well yes it has, but it's never been out of the cabinet and the caps have never been off"
"OK" says I that seems fair enough so I make my way over to Lincoln my closest store, but still an hours drive away.
On inspecticg the lens before purchase I see that there is quite a bit of dust on the front and back lenses and also some marks on the front lens which after a few minutes of lens penning refuse to come off, most likely droplets of spit.
The chap I spoke to on the phone happens to be in the shop at the time so I ask him "So how did it get like this if the caps have never been off"?
"No idea he says"
I ask him how he can be 100% sue the caps have never been off and he says he can't be as he isn't there 100% of the time.
I suggest he shouldn't have told me what he thought I wanted to hear on the phone if he wasn't sure
Anyway, I said I wasn't happy and asked them to order me another in, which will mean another round trip to Lincoln
Is this typical of this company?