Viewsonic Announce Full Zero Dead Pixel Policy on VP Series
- Thread starter Baddass
- Start date
Hmm indeed...
Its still kinda there, well if i put my face like, 20cm or so from the monitor i can see it just, then theres still the almost "see through" or VERY light blue one, and only noticeable at a weird angle...
I duno, i hope it stays ok...Still annoys me from the fact the website has IGNORED my requests, and my request for an RMA number...oh and my evening delivery i didnt receive
Grrr.
Its still kinda there, well if i put my face like, 20cm or so from the monitor i can see it just, then theres still the almost "see through" or VERY light blue one, and only noticeable at a weird angle...
I duno, i hope it stays ok...Still annoys me from the fact the website has IGNORED my requests, and my request for an RMA number...oh and my evening delivery i didnt receive
Grrr.
Viewsonic will replace a monitor for any stupid reason... Just tell them the top half of the screen looks funny or something... I had a dead pixel and just told them i'm happy with the picture... New one delivered within the week.... I dont see what the problem is..
lol, i emailed em dude 
They just replied going:
Dear Mr Craig,
Recently you have asked us about a red pixel on your monitor.
Unfourtunately this is within warranty specifications
and it is not possible to exchange the monitor.
I am sorry for any inconvience this may have caused you.
We hope we answered your question satisfactorily. Should you have further questions on this subject please refer to: -------------
With kindest regards,...
THEN, after i replied to that, i got:
Dear Mr Craig,
Recently you have asked usabout our pixel policy.
Unfourtunately the pixel issue with your monitor does not fall under warranty.
This is within the specifications of the monitor.
If you would like to get your money back pelase contact your retailer.
This does mean that we can not swap the monitor out for you because this is not a warranty fault.
I do appologize for any inconvieince this may have caused you.
For more information on our pixel policy please see http://www.viewsoniceurope.com/uk/Support/warranty.htm.
We hope we answered your question satisfactorily. Should you have further questions on this subject please refer to: --------------
With kindest regards,...
Which is er, practically the same thing
Thats the problem^^^ lol, and the website i ordered it from just DOESENT reply, AT ALL, to ANY emails.
They just replied going:
Dear Mr Craig,
Recently you have asked us about a red pixel on your monitor.
Unfourtunately this is within warranty specifications
and it is not possible to exchange the monitor.
I am sorry for any inconvience this may have caused you.
We hope we answered your question satisfactorily. Should you have further questions on this subject please refer to: -------------
With kindest regards,...
THEN, after i replied to that, i got:
Dear Mr Craig,
Recently you have asked usabout our pixel policy.
Unfourtunately the pixel issue with your monitor does not fall under warranty.
This is within the specifications of the monitor.
If you would like to get your money back pelase contact your retailer.
This does mean that we can not swap the monitor out for you because this is not a warranty fault.
I do appologize for any inconvieince this may have caused you.
For more information on our pixel policy please see http://www.viewsoniceurope.com/uk/Support/warranty.htm.
We hope we answered your question satisfactorily. Should you have further questions on this subject please refer to: --------------
With kindest regards,...
Which is er, practically the same thing
Thats the problem^^^ lol, and the website i ordered it from just DOESENT reply, AT ALL, to ANY emails.